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Limited Warranty covers defects in workmanship for the Product for a period of 1 year from the
original date of Receipt from Electrum Sabercrafts.
This limited Warranty does not cover any damage due to (1) acts of God, accident, misuse, abuse,
negligence, improper handling, commercial use or modifications of this Product, or normal wear
and tear; (2) improper operation or maintenance of this Product; or (3) attempted repair by any
party other than Electrum Sabercrafts.
This Limited Warranty does not apply where it is determined by Electrum Sabercrafts that there
is no fault with the Product itself. Repairs not covered by the Limited Warranty may, at Electrum
Sabercrafts’ discretion, be carried out at the owner’s expense.
Warranty Service, within the applicable warranty period, may be obtained by contacting Electrum
Sabercrafts and requesting a Return Material Authorization Number (RMA #). Proof of purchase
in the form a dated invoice/receipt must be provided to expedite the issuance of a Factory RMA.
After an RMA number has been issued, the defective product must be packaged securely in
the original or other suitable shipping package to ensure that it will not be damaged in transit.
The RMA number must be visible on the outside of the package and a copy included inside
the package. The package must be mailed or otherwise shipped back to Electrum Sabercrafts
with all costs of mailing/shipping/insurance prepaid by the warranty claimant. Customs and
Brokerage charges billed to Electrum Sabercrafts as a result of return shipments must be paid
by the warranty claimant before repaired/replaced product can be shipped back to the claimant.
If you attempt to repair it yourself, the warranty is VOID. We will repair, but it will be at the buyer’s
expense.
Warranty is non transferable.
Electrum Sabercrafts Return Policy
Electrum Sabercrafts offers a 3 day return policy. All returns are subject to a 30% restocking fee.
The customer is responsible for cost of shipping. This only applies to product that is in brand
new condition. The product must be packed in a similar way it was received. Once we have
received the product and determined the condition we will issue the refund, minus the original
shipping cost and 30% restocking fee.
Electrum Sabercrafts Repair (RMA)
Before returning any product for repair you need an RMA number. To discuss an RMA number,
please email us at [email protected] or reach out through our chat. Please have
your name and order# available.
Limited Warranty