Electrolux ZC24/10F, User Manual

Page: 14 / 16

14
Guarantee, Service and Spare Parts
DECLARATION OF GUARANTEE TERMS FOR
BELGIUM
Our appliances are produced with the greatest of care.
However, a defect may still occur. Our consumer services
department will repair this upon request, either during or
after the guarantee period. The service life of the appliance
will not, however, be reduced as a result.
This declaration of guarantee terms is based on European
Union Directive 99/44/EC and the provisions of the Civil
Code. The statutory rights that the consumer has under this
legislation are not affected by this declaration of guarantee
terms.
This declaration does not affect the vendor’s statutory war-
ranty to the end user. The appliance is guaranteed within
the context of and in adherence with the following terms:
1.- In accordance with provisions laid down in paragraphs 2
to 15, we will remedy free of charge any defect that occurs
within 24 months from the date the appliance is delivered to
the first end user.
These guarantee terms do not apply in the event of use for
professional or equivalent purposes.
2.- Performing the guarantee means that the appliance is
returned to the condition it was in before the defect
occurred. Defective parts are replaced or repaired. Parts
replaced free of charge become our property.
3.- So as to avoid more severe damage, the defect must be
brought to our attention immediately.
4.- Applying the guarantee is subject to the consumer pro-
viding proof of purchase showing the purchase and/or
delivery date.
5.- The guarantee will not apply if damage caused to deli-
cate parts, such as glass (vitreous ceramic), synthetic
materials and rubber, is the result of inappropriate use.
6.- The guarantee cannot be called on for minor faults that
do not affect the value or the overall reliability of the appli-
ance.
7.- The statutory warranty does not apply when defects are
caused by:
- a chemical or electrochemical reaction caused by
water,
- abnormal environmental conditions in g
eneral,
- unsuitable operating conditions,
- contact with harsh substances.
8.- The guarantee does not apply to defects due to trans-
port which have occurred outside of our responsibility. Nor
will the guarantee cover those caused by inadequate instal-
lation or assembly, lack of maintenance or failure to respect
the assembly instructions or directions for use.
9.- Defects that result from repairs or measures carried out
by people who are not qualified or expert or defects that
result from the addition of non-original accessories or spare
parts are not covered by the guarantee.
10.- Appliances that are easy to transport may be delivered
or sent to the consumer services department. Home repairs
are only anticipated for bulky appliances or built-in appli-
ances.
11.- If the appliances are built-in, built-under, fixed or sus-
pended in such a way that removing and replacing them in
the place where they are fitted takes more than half an
hour, the costs that result therefrom will be charged for.
Connected damage caused by these removal and replace-
ment operations will be the responsibility of the user.
12.- If, during the guarantee period, repairing the same
defect repeatedly is not conclusive, or if the repair costs are
considered disproportionate, in agreement with the con-
sumer, the defective appliance may be replaced with anoth-
er appliance of the same value.
In this event, we reserve the right to ask for a financial con-
tribution calculated according to the length of time it has
been used.
13.- A repair under guarantee does not mean that the nor-
mal guarantee period will be extended nor that a new guar-
antee period begins.
14.- We give a twelve month guarantee for repairs, limited
to the same defect.
15.- Except in the event where liability is legally imposed,
this declaration of guarantee terms excludes any compen-
sation for damage outside the appliance for which the con-
sumer wishes to assert his rights. In the event of legally
admitted liability, compensation will not exceed the pur-
chase price paid for the appliance.
These guarantee terms are only valid for appliances pur-
chased and used in Belgium. For exported appliances, the
user must first make sure that they satisfy the technical
conditions (e.g.: voltage, frequency, installation instructions,
type of gas, etc.) for the country concerned and that they
can withstand the local climatic and environmental condi-
tions. For appliances purchased abroad, the user must first
ensure that they meet the qualifications required in
Belgium. Non-essential or requested adjustments are not
covered by the guarantee and are not possible in all cases.
Our consumer services department is always at your dis-
posal, even after the guarantee period has expired.
Address for our consumer services department:
ELECTROLUX HOME PRODUCTS BELGIUM
Bergensesteenweg, 719 – 1502 LEMBEEK
Tel. 02.3630444