15
What to do if...
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engi-
neer. Before contacting your local Service Centre, please carry out the checks listed below.
During appliance operation it is possible that few acoustic signals sound to indicate that the appliance is not working.
Once the problem has been eliminated, press the button
1
or
7
to restart the programme. If after all checks, the problem per-
sists, contact your local Service Centre.
IMPORTANT!
The washer does not start:
The lid or door has not been closed.
• Close fi rmly the lid or door.
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse has blown.
• Replace the fuse.
The button
6
has not been pressed.
• Press the button 6.
The washer does not fi ll:
The water tap is closed.
• Open the water taps.
The inlet hose is squashed or kinked.
• Check the inlet hose connection.
The lid is not properly closed.
• Close fi rmly the lid.
The appliance fi lls then empties immediately:
The end of the drain hose is too low.
• Refer to relevant paragraph in «water drainage» section.
The appliance does not empty and/or does not
spin:
The drain hose is squashed or kinked.
• Check the drain hose connection.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
There is water on the fl oor:
Check whether there are any leaks from one of the inlet hose fi ttings. It is not always
easy to see this as the water runs down the hose; check to see if it is damp.
• Check the water inlet hose connection.
The inlet hose is damaged.
• Change it with new one.
Unsatisfactory washing results:
Too little detergent or unsuitable detergent has been used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to washing.
• Use commercial products to treat the stubborn stains.
The correct temperature was not selected.
• Check if you have selected the correct temperature.
Excessive laundry load.
• Introduce into the tub less laundry.
The lid will not open:
The programme is still running.
• Wait the end of the wash cycle.
The lid lock has not been released.
• Wait until the lid lock has released.
Washer Malfunction
Possible Cause / Solution
Summary of Contents for XLCE
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