Service
In the event of your appliance requiring service, or if
you wish to purchase spare parts, please contact your
local Service Force Centre by telephoning:
08705 929929
Your telephone call will be automatically routed to
the Service Force Centre covering your post code
area.
For the address of your local Service Force Centre
and further information about Service Force, please
visit the website at www.serviceforce.co.uk
Before calling out an engineer, please ensure you
have read the details under the heading "Something
Not Working."
When you contact the Service Force Centre you will
need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the
appliance (found on the rating plate)
5. The purchase date
Please note that a valid purchase receipt or guarantee
documentation is required for in-guarantee service
calls.
CUSTOMER CARE DEPARTMENT
For general enquiries concerning your Electrolux
appliance or for further information on Electrolux
products, please contact our Customer Care
Department by letter or telephone at the address
below or visit our website at www.electrolux.co.uk
Electrolux
Customer Care Department
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 08705 727727 (*)
* Calls to this number may be recorded for training
purposes.
9
PROBLEM
CAUSE
SOLUTION
• If the turntable does not rotate
• Check the disposer for any object(s) such as a
nail, metal tab from beverage can, etc. lodged
between the table and the grind ring. Rotate
the turntable with the long handle of a broom
or mop, then remove the object with pliers or
tongs. If no object etc. is present in the disposer,
contact your local Service Force Centre.
If the disposer
• The appliance is leaking from
• Improper fitting of the sink flange.
is leaking
the top
• Support ring is not tightened sufficiently.
• Defective cushion mount.
• The appliance is leaking from
• The leak may be due to improper tightening
the waste elbow
of the elbow flange bolts.
If after the above checks, there is still a fault contact you local Electrolux Service Force Centre.
In-guarantee customers should ensure that the above checks have been made as the engineer will make
a charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee service calls.
