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Problems
Error messages
If the following error messages are displayed, the pro-
gramme can be restarted by pressing the start button
once the error has been rectified.
«CHILD LoCK ACTIVE»
X
Hold the start button down and press the fast for-
ward button (see chapter «Basic settings»).
«PLEASE CLoSE DooR»
X
Push door closed until lock engages.
«CoND. WATER FULL»
X
Empty the condensed water container (see chapter
«Starting the programme»).
X
Fluff filter in the condensed water container is dirty.
Clean the filter according to the instructions (see chap
-
ter «Cleaning and Care»).
X
To pump out any water present, start the programme
«Extra dry» briefly:
- Press the start button to acknowledge the error mes-
sage.
- Tap the fast forward button several times until the
display «PLEASE SELECT PROGRAMME» appears.
- Select the «Boil/Coloureds Extra dry» programme.
- Start the programme.
- After two minutes, tap the fast forward button several
times to end the programme.
- Then select the programme of your choice.
«BASE PANEL / FILTER»
X
Check whether the filter at the bottom left is correctly
fitted (Filter C, behind the maintenance flap. See chapter
«Start the programme»).
If the machine displays an F - - error message:
X
Interrupt the programme using the fast forward
button and select a new programme.
If error messages appear repeatedly:
X
Switch off the power for around 1 minute and switch
it back on again. (Pull out the plug or switch off at the
wall).
The machine is ready for use again when the pro-
gramme control lights flash.
X
Select a new programme.
If an error message appears again:
X
Make a note of the error message.
X
Unplug the machine or switch it off at the wall.
X
Notify customer services.
Error messages / Cash Card
The following error messages are connected with the
Cash Card.
«CARD UPSIDE DoWN»
X
Insert the Cash or Wash Card with the
symbol
facing upwards.
«CARD EMPTy»
X
Use a charged Cash Card.
«INVALID»
X
The Cash Card being used is not permitted. Notify the
person responsible for the facility.
«CASH CARD TAKEN oUT Too QUICKLy»
X
Wait 5 seconds until the amount on account has been
deducted and the new Cash Card balance appears.
Troubleshooting
Repairs, alterations or intervention on electronic equip-
ment should only be carried out by qualified specialists.
Inexpert repairs can cause considerable damage and risk
to the user.
Only original spare parts should be used for repairs.
Rectifying minor faults yourself
The machine does not start after pressing a
programme button:
X
Check whether the mains power is switched on at the
wall and the plug is in.
X
Check whether all the fuses are intact or the safety
switch has tripped.
The display is dark:
X
The machine is in standby mode. No error. To operate
the machine press any button.
The machine does not start:
X
The start button has not been pressed.
X
Start time preselect has been set. Only starts at the
preselected start time.
The machine cannot be switched on, display
remains dark even after pressing a button:
X
Check whether the mains power is switched on at the
wall and the plug is in.
X
Check whether all the fuses are intact or the safety
switch has tripped.
X
Mains blockage, generally at noon. Operate the ma-
chine after the mains blockage has ended.
The drying target was not achieved:
When warm, laundry feels more moist than it actually is!
Remove the laundry from the dryer and let it cool.
When still moist:
X
Clean filter (see chapter «Starting the programme»).
X
Increase degree of drying (see chapter «Basic set-
tings»).
X
Clean moisture sensor (see chapter «Cleaning and
Care»).
The individual laundry piece does not reach
the set drying target:
X
If one single piece is to be dried in the dryer, it will be
dried more evenly by adding additional pieces as ballast,
e.g. two terry towels.
