Problem
Possible cause
Solution
The appliance does not
operate. The lamp does
not operate.
The appliance is switched off.
Switch on the appliance.
The mains plug is not connected
to the mains socket correctly.
Connect the mains plug to the
mains socket correctly.
The appliance has no power.
There is no voltage in the mains
socket.
Connect a different electrical ap
-
pliance to the mains socket.
Contact a qualified electrician.
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp is defective.
Refer to "Replacing the lamp".
The compressor operates
continually.
The temperature is not set cor
-
rectly.
Set a higher temperature.
The door is not closed correctly. Refer to "Closing the door".
The door has been opened too
frequently.
Do not keep the door open longer
than necessary.
The product temperature is too
high.
Let the product temperature de
-
crease to room temperature be
-
fore storage.
The room temperature is too
high.
Decrease the room temperature.
Water flows on the rear
plate of the refrigerator.
During the automatic defrosting
process, frost defrosts on the
rear plate.
This is correct.
Water flows into the re-
frigerator.
The water outlet is clogged.
Clean the water outlet.
Products prevent that water
flows into the water collector.
Make sure that products do not
touch the rear plate.
Water flows on the
ground.
The melting water outlet does
not flow in the evaporative tray
above the compressor.
Attach the melting water outlet
to the evaporative tray.
The temperature in the
appliance is too low.
The temperature regulator is not
set correctly.
Set a higher temperature.
The temperature in the
appliance is too high.
The temperature regulator is not
set correctly.
Set a lower temperature.
The door is not closed correctly. Refer to "Closing the door".
The product temperature is too
high.
Let the product temperature de
-
crease to room temperature be
-
fore storage.
Many products are stored at the
same time.
Store less products at the same
time.
What to do if…
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