Problem
Possible cause
Solution
Food products are not
wrapped properly.
Wrap the food products
better.
Temperature is set incor‐
rectly.
Refer to the "Operation"
chapter.
Appliance is fully loaded
and is set to the lowest
temperature.
Set a higher temperature.
Refer to the "Operation"
chapter.
Temperature set in the ap‐
pliance is too low and the
ambient temperature is too
high.
Set a higher temperature.
Refer to the "Operation"
chapter.
Water flows on the rear
plate of the refrigerator.
During the automatic de‐
frosting process, frost
melts on the rear plate.
This is correct. Dry the wa‐
ter with a soft cloth.
There is too much con‐
densed water on the rear
wall of the refrigerator.
Door was open too fre‐
quently.
Open the door only when
necessary.
Door was not closed com‐
pletely.
Make sure the door is
closed completely.
Stored food was not wrap‐
ped.
Wrap food in suitable
packaging before storing it
in the appliance.
Water flows on the floor.
The melting water outlet is
not connected to the evap‐
orative tray above the com‐
pressor.
Attach the melting water
outlet to the evaporative
tray.
Temperature cannot be
set.
The Super Freezing func‐
tion is switched on.
Switch off the Super Freez‐
ing function manually, or
wait until the function de‐
activates automatically to
set the temperature. Refer
to the "Super Freezing
function" section.
The temperature in the ap‐
pliance is too low/too high.
The temperature is not set
correctly.
Set a higher/lower temper‐
ature.
The door is not closed cor‐
rectly.
Refer to the "Closing the
door" section.
The food products' temper‐
ature is too high.
Let the food products tem‐
perature decrease to room
temperature before stor‐
age.
Many food products are
stored at the same time.
Store less food products at
the same time.
ENGLISH
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