Problem
Possible cause
Solution
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature be‐
fore storing.
The door is not closed cor‐
rectly.
Refer to the "Closing the
door" section.
The Super Freeze function
is switched on.
Refer to the "Super Freeze
function" section.
The compressor does not
start immediately after
pressing the "Super
Freeze", or after changing
the temperature.
The compressor starts af‐
ter a period of time.
This is normal, no error
has occurred.
Door is misaligned or inter‐
feres with ventilation grill.
The appliance is not level‐
led.
Refer to the installation in‐
structions.
Door does not open easily. You attempted to re-open
the door immediately after
closing.
Wait a few seconds be‐
tween closing and re-open‐
ing of the door.
There is too much frost
and ice.
The door is not closed cor‐
rectly.
Refer to the "Closing the
door" section.
The gasket is deformed or
dirty.
Refer to the "Closing the
door" section.
Food products are not
wrapped properly.
Wrap the food products
better.
Temperature is set incor‐
rectly.
Refer to the "Operation"
chapter.
Appliance is fully loaded
and is set to the lowest
temperature.
Set a higher temperature.
Refer to the "Operation"
chapter.
Temperature set in the ap‐
pliance is too low and the
ambient temperature is too
high.
Set a higher temperature.
Refer to the "Operation"
chapter.
Water flows on the floor.
The melting water outlet is
not connected to the evap‐
orative tray above the com‐
pressor.
Attach the melting water
outlet to the evaporative
tray.
Temperature cannot be
set.
The Super Freeze function
is switched on.
Switch off the Super
Freeze function manually,
or wait until the function
deactivates automatically
to set the temperature. Re‐
fer to the "Super Freeze
function" section.
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