Problem
Possible cause
Remedy
You can hear sparking for
a few seconds after the
flame goes out and auto‐
matic re-ignition is per‐
formed.
Air currents around the
burner.
Make sure that air currents
from windows or doors do
not extinguish the flame.
Burner cap or crown are
placed incorrectly.
Place burner cap and
crown in correct position.
Metal part of the flame
safety device is dirty.
Refer to "Care and clean‐
ing".
comes on.
Automatic Switch Off oper‐
ates.
Deactivate the hob and ac‐
tivate it again.
comes on.
The Child Safety Device
function operates.
Refer to "Daily use".
comes on.
The flame does not light up
in 3 attempts.
To reset the warning
turn off and turn on again
the hob.
When the display function
reappears, after light
animation, touch , re‐
lease it and then touch
within 3 seconds. When
you see the warning is
reset.
Burner cap or crown are
placed incorrectly.
Metal part of the flame
safety device is dirty (Refer
to "Care and cleaning").
You can hear a constant
beep noise.
The electrical connection is
incorrect.
Disconnect the hob from
the electrical supply. Ask a
qualified electrician to
check the installation.
comes on.
The hob is too hot.
Wait a few minutes for cool
down the hob. If possible,
put the large cookware on
the rear burners.
comes on.
The hob is overheated.
Wait for 30 minutes and
follow the same procedure
as if warning appeared.
If the problem persist, con‐
tact an Authorised Service
Centre.
comes on.
Too many attempts to clear
the warning .
Wait for 15 minutes.
If the problem persist, con‐
tact an Authorised Service
Centre.
ENGLISH
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