Problem and alarm code Possible cause and solution
The appliance does not
drain the water.
The display shows , Er‐
ror i20 and Water is not
draining
• Make sure that the sink spigot is not clogged.
• Make sure that the filter in the outlet hose is not clog‐
ged.
• Make sure that the interior filter system is not clog‐
ged.
• Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
The display shows , Er‐
ror i30 and Risk of flood
detected
• Close the water tap and contact an Authorised Serv‐
ice Centre.
The appliance stops and
starts more times during
operation.
• It is normal. It provides optimal cleaning results and
energy savings.
The programme lasts too
long.
• If the delay start option is set, cancel the delay set‐
ting or wait for the end of the countdown.
• Activating options often increases the programme
duration.
The remaining time in the
display increases and
skips nearly to the end of
the programme duration.
• This is not a defect. The appliance is working cor‐
rectly.
Small leak from the appli‐
ance door.
• The appliance is not levelled. Loosen or tighten the
adjustable feet (if applicable).
• The appliance door is not centred on the tub. Adjust
the rear foot (if applicable).
The appliance door is diffi‐
cult to close.
• The appliance is not levelled. Loosen or tighten the
adjustable feet (if applicable).
• Parts of the tableware are protruding from the bas‐
kets.
Rattling or knocking
sounds from the inside of
the appliance.
• The tableware is not properly arranged in the bas‐
kets. Refer to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
The appliance trips the cir‐
cuit-beaker.
• The amperage is insufficient to supply simultaneous‐
ly all the appliances in use. Check the socket amper‐
age and the capacity of the meter or turn off one of
the appliances in use.
• Internal electrical fault of the appliance. Contact an
Authorised Service Centre.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
Before contacting an
Authorised Service Centre,
write down the PNC number.
Refer to "Basic settings".
ENGLISH
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