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Solutions to Common Problems

Common Washing Problems

Many washing problems involve poor soil and stain removal, residues of lint and scum, and fabric damage. 
For satisfactory washing results, follow these suggestions provided by The Soap and Detergent Association.

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

PREVENTIVE MEASURES

Blue stains

Undiluted liquid detergent 

• 

or fabric softener dispensed 
directly onto fabric.

If caused by detergent, mix 1 

• 

cup (240 ml) white vinegar with 
1 quart (.95 L) water in a plastic 
container. Soak item 1 hour. 
Rinse.
If caused by fabric softener, rub 

• 

stains with bar soap. Wash.

Avoid overfi lling detergent 

• 

and fabric softener com-
partments of dispenser.

Discoloration, 
graying

Not enough detergent. 

• 

Wash water temperature too 

• 

low.
Incorrect sorting.

• 

Rewash with correct amount of 

• 

detergent and hottest water safe 
for fabric.
Add bleach safe for fabric.

• 

Sort items by soil level and 

• 

color. 
Use correct amount of de-

• 

tergent, hottest water and 
bleach safe for fabric.

Greasy, oily 
stains

Not enough detergent.

• 

Undiluted liquid fabric 

• 

softener poured directly on 
fabric.

Treat with prewash stain remover 

• 

or liquid detergent.
Increase detergent and water 

• 

temperature. Rewash.
Rub fabric softener stains with 

• 

bar soap.

Use correct amount of 

• 

detergent and hottest water 
safe for fabric.
Do not pour liquid fabric 

• 

softener directly on fabric. 
See Operating Your, step 5.

Holes, tears, 
or snags

Incorrect use of chlorine 

• 

bleach.
Unfastened zippers, hooks, 

• 

buckles.
Rips, tears and broken threads.

• 

Overloading the washer.

• 

Degradation of fabric.

• 

May be irreversible if rips, tears 

• 

and seams cannot be mended.

Never pour chlorine bleach 

• 

directly on fabric.
Check condition of items 

• 

before washing. See Oper-
ating Your, steps 2 and 5.

Lint

Incorrect sorting.

• 

Tissues left in pocket.

• 

Overloading the washer.

• 

Not enough detergent.

• 

Undissolved detergent has 

• 

left a residue resembling lint.
Static cling is attracting lint.

• 

Load washed too long.

• 

Reduce load size. Rewash using 

• 

correct water temperature, water 
level, and amount of detergent.
Add nonprecipitating water con-

• 

ditioner to wash water to remove 
detergent residue.
Add liquid fabric softener to fi nal 

• 

rinse.
Dry load in dryer.

• 

Remove lint with lint brush or 

• 

roller.

See Operating Your, steps 

• 

1 and 2.
Do not overload washer.

• 

Use correct temperature 

• 

and amount of detergent, 
water and wash time.

Pilling
(Fibers ball 
up and cling 
to fabric.)

Pilling is normal with syn-

• 

thetic and permanent press 
fabrics. This is due to abra-
sion from normal wear.

Use a lint brush or shaver to 

• 

remove pills.

Use fabric softener in the 

• 

washer to lubricate fi bers. 
When ironing, use spray 

• 

starch or fabric fi nish on 
collars and cuffs.
Turn items inside out to 

• 

reduce abrasion.

Residue or 
powder on 
dark items;
Stiff, harsh 
fabrics.

Undissolved detergent.

• 

Some granular detergents 

• 

can combine with hard 
water minerals to form a 
residue.
Overloading the washer.

• 

Rewash load.

• 

Increase water temperature us-

• 

ing hottest water safe for fabric.
Do not overload washer.

• 

Use liquid detergent or use 

• 

nonprecipitating water condi-
tioner with powder detergent.

Wrinkling

Overloading the washer.

• 

Incorrect wash cycle for 

• 

wash load.

Reduce load size.

• 

Rinse in cold water with liquid 

• 

fabric softener using the 

casual

 

or 

delicate

 cycle.

Do not overload washer.

• 

Remove items from washer 

• 

as soon as cycle is com-
pleted.
Use liquid fabric softener.

• 

Summary of Contents for IQ-Touch

Page 1: ...Use Care Guide IQ Touch Front Load Washer Guide d utilisation et d entretien Laveuse à chargement frontal IQ TouchMC Guía de uso y cuidado Lavadora de carga frontal IQ TouchMC 137262400 A 0907 ...

Page 2: ... Electrolux Major Aplliances All rights reserved Purchase date Electrolux model number Electrolux serial number Keep a record for quick reference NOTE Registering your product with Electrolux enhances our ability to serve you You can register online at www electroluxappliances com or by dropping your Product Registration Card in the mail Finding information 2 SAFETY 3 5 Features 6 Operating Instru...

Page 3: ...ty damage This symbol alerts you to situa tions that may cause bodily injury or property damage Important Safety Instructions Save these instructions for future reference WARNING For your safety the following information in this manual must be followed to minimize the risk of fire or explosion or to prevent property damage personal injury or death Do not store or use gasoline or other flammable vapo...

Page 4: ...mable vapors or liquids in the vicinity of this or any other appliance Failure to comply with these warnings could result in fire explosion serious bodily injury and or damage to the rubber or plastic parts of the washer PROTECT CHILDREN Do not allow children to play on or in the washer Close supervision of children is necessary when the washer is used near children As children grow teach them the ...

Page 5: ...pipe Do not use an extension cord or an adaptor plug Follow package directions when using laundry products Incorrect usage can produce poison ous gas resulting in serious injury or death Do not combine laundry products for use in 1 load unless specified on the label Do not mix chlorine bleach with ammonia or acids such as vinegar PREVENT INJURY AND DAMAGE TO THE WASHER To prevent serious personal i...

Page 6: ...rol Lock Theater Style Luxury Lighting System Reversible Touch 2 Open Door System Touch 2 Open Latch Indicator Touch 2 Open Door Latch with Safety Lock Touch 2 Open Cycle Selector Touch 2 Open Dispenser Drawer with Luxury Glide Door Striker Cascading Wash Vanes Stainless Steel Wash Drum Adjustable Leveling Legs Dual Stage Wide Angle Door Hinge LCD Display ...

Page 7: ... part of the operation of the washer B WATER VALVES DISPENSER As water enters the dispenser system it is common to hear a water flowing sound This normal sound will vary slightly based on the water pressure in your home C DOOR LOCK Your washer is equipped with a door lock with an electric solenoid There will be a clicking sound as the washer door is being locked or unlocked D DRAIN PUMP Your washer...

Page 8: ...rable items Do not machine wash items containing fiber glass Small particles of fiberglass left in the drum may transfer to fabrics in other loads and cause skin irritation Prepare items for washing 2 Empty pockets Brush off lint and dirt Shake out rugs and beach towels Close zippers fasten hooks tie strings and sashes and remove non washable trims and ornaments Mend rips and tears to prevent furthe...

Page 9: ...ore than half the total wash load Washing single items such as a sweater towel or jeans is inefficient and may cause an out of balance load Add 1 or 2 similar items to help balance the load Wash a single heavy item such as a king sized comforter bedspread or sleeping bag sepa rately The washer can be fully loaded but the items should not be tightly packed The door should close easily Operating Inst...

Page 10: ...ne Use the cap or scoop provided by the deter gent manufacturer to measure the amount recommended Detergent dosage may need to be adjusted for water temperature water hard ness load size and soil level Liquid Detergent Add the recommended amount of a high ef ficiency liquid detergent to the Main Wash liquid only cup Do not exceed the MAX fill line Liquid detergent can also be added directly to the M...

Page 11: ...for large loads DO NOT fill above the maximum fill line Add color safe bleach with the detergent Liquid Fabric Softener If desired pour the recommended amount of liquid fabric softener into the chamber labeled Fabric Softener and marked with this sym bol Fill to the MIN line for small loads or the MAX line for large loads DO NOT fill above the maximum fill line OPERATING YOUR WASHER continued IMPORTAN...

Page 12: ... each cycle To change the settings press the tempera ture spin speed soil and options buttons to scroll to the desired settings To select or delete an option press the button for that option The indicator will light when the option has been selected It will no longer be lighted when the option has been deleted NOTE To provide the best care for your laundry not every setting or option is available ...

Page 13: ...ycle has begun press cancel select a new cycle and press start again Just turning the cycle selector knob will not change the cycle To stop the cycle press cancel NOTE If the cycle is interrupted during spin the door lock will not release until the tub has stopped spinning DO NOT force open the door A signal will sound at the end of the cycle if the chime option has been selected Remove items from...

Page 14: ...evels and options except add steam on select models are available with this cycle WHITES The whites cycle provides 9 21 minutes of revers ing tumble wash action for whiter cottons The use of liquid chlorine bleach is recommended Hot cold water all spin speeds soil levels and op tions are available with this cycle HEAVY DUTY The heavy duty cycle provides 9 21 minutes of reversing tumble wash action...

Page 15: ...age Operating Instructions NSF Protolcol P172 Sanitization Performance of Residential and Commercial Family Sized Clothes Washers NOTE This cycle has been certified by NSF International an independent third party testing and certification organization dedicated to public health safety and environmental protection NOTE If the voltage at your outlet is under 110 v the internal heater may not adequatel...

Page 16: ...entle reversing tumble action for knits and delicates All water temperatures except hot cold and sani tize cold all spin speeds all soil levels except heavy and extra heavy and the eco friendly stain clean on select models and extra rinse options are available with this cycle HAND WASH The hand wash cycle provides 5 11 minutes of in termittent gentle tumbling for items labeled Hand Washable All wa...

Page 17: ...again To change the temperature press the tempera ture button to scroll to the desired setting Select a wash water temperature according to fiber content colorfastness and soil level A cold water rinse saves energy and reduces wrinkling To protect your fabrics not all temperatures are available with every cycle The indicator will not light if the setting is not available with that cycle The tempera...

Page 18: ...desired COLD COLD Use this setting for lightly soiled non colorfast items knits delicates and hand washables Max high medium and low spin speeds are available for each cycle The spin speed and or duration of final spin vary from cycle to cycle Increasing the spin speed will extract more water decrease drying time and conserve energy De creasing the spin speed will reduce wrinkling Use no spin to om...

Page 19: ...TRA SPIN Use this option to add minutes to the final spin at the selected Spin Speed This will improve water extraction decrease drying time and save energy ECO FRIENDLY The eco friendly option reduces the hot and warm water temperature a few degrees to save energy It is available with all cycles except deep clean sanitize and spin only CHIME A chime will sound at the end of the cycle when this opt...

Page 20: ...amount of detergent has been added and additional rinsing has not cor rected the issue TOO MUCH DETERGENT will be displayed DRUM LIGHT The drum light will come on whenever the door is opened to illuminate the drum during loading and unloading Closing the door turns off the light The drum light will automatically turn off if the door is left open more than 3 minutes REVERSIBLE DOOR Your washer is e...

Page 21: ...9 high 9 9 9 9 9 9 9 9 9 9 medium 9 9 9 9 9 9 9 9 9 9 low 9 9 9 9 9 9 9 9 9 9 no spin 9 9 9 9 9 9 9 9 9 9 Soil extra heavy 9 9 9 9 9 9 heavy 9 9 9 9 9 9 medium 9 9 9 9 9 9 9 9 9 light 9 9 9 9 9 9 9 extra light 9 9 9 9 9 9 9 Options delay start 9 9 9 9 9 9 9 9 9 9 extra spin 9 9 9 9 9 9 extra rinse 9 9 9 9 9 9 9 9 9 prewash 9 9 9 9 9 eco friendly 9 9 9 9 9 9 9 9 add steam select models 9 9 9 9 9 9 ...

Page 22: ...home Vapors can explode on contact with flames or sparks FOR SUCCESSFUL STAIN REMOVAL Remove stains promptly Determine the kind of stain then follow the rec ommended treatment in the stain removal chart on the next page To pretreat stains use a prewash product liquid detergent or a paste made from powder deter gent and water Use cold water on unknown stains because hot water can set stains Consult ...

Page 23: ...n Replace towels under stain frequently Rinse thoroughly Wash using hottest water safe for fabric Ink Some inks may be impossible to remove Washing may set some inks Use prewash stain remover denatured alcohol or nonflammable dry cleaning fluid Mildew scorch Wash with chlorine bleach if safe for fabric Or soak in oxygen bleach and hot water before washing Badly mildewed fabrics may be permanently da...

Page 24: ...changes To help prevent odors mold or mildew leave the door open for a few hours after use or whenever the washer is not in use Inside Routine Cleaning Preventative WARNING HARMFUL VAPOR HAZARD Do not use or mix liquid chlorine bleach with other household chemicals such as toilet cleaners rust removers acid or products containing ammonia These mixtures can produce dangerous fumes which can cause s...

Page 25: ...other debris NOTE Detergent and fabric softener may build up in the dispenser drawer Residue should be removed once or twice a month CLEANING DISPENSER DRAWER AREA Other Inside Routine Cleaning Preventative Remove the drawer by pulling the drawer out until it stops Reach back into the left rear corner of the drawer cavity and press down firmly on the lock tab Pull out the drawer Remove the insert f...

Page 26: ...aned by spraying a Bleach Cleaner on a scrub brush soft sponge or towel and scrubbing If odor is still left after bleach cycle s and bleach cleaner open the detergent drawer and pour one 1 pouch of TIDE WASHING MACHINE CLEANER in detergent drawer Select SYSTEM CLEAN cycle as above and start the washer IMPORTANT Always wear rubber or latex gloves and protect floor and clothing from damage IMPORTANT ...

Page 27: ...asher is stored in an area where freezing can occur or moved in freezing temperatures follow these winterizing instructions to prevent damage to the washer Turn off water supply faucets 1 Disconnect hoses from water supply and drain 2 water from hoses Vacuum out each water sup ply inlet with a waterproof utility vac to ensure water valves are completely drained Damage will occur if water in water ...

Page 28: ...rips tears and seams cannot be mended Never pour chlorine bleach directly on fabric Check condition of items before washing See Oper ating Your steps 2 and 5 Lint Incorrect sorting Tissues left in pocket Overloading the washer Not enough detergent Undissolved detergent has left a residue resembling lint Static cling is attracting lint Load washed too long Reduce load size Rewash using correct wate...

Page 29: ...efficiency detergent along with recom mended dosage Remove wash load immediately upon cycle completion Run dehumidifier in laundry room Avoid overfilling detergent and fabric softener com partments of dispenser Dry the inside of washer and gasket after every run Residue stains build up mold or mildew stains in dispenser drawer Moisture in the washer Use of non HE detergent Overdosing detergent Remove...

Page 30: ...set circuit breaker or replace fuse Do not increase fuse capacity If problem is a circuit overload have it corrected by a qualified electrician If problem is a power outage call local electric company Water supply faucets are not turned on Turn on water supply faucets Motor is overheated Washer motor will stop if it becomes overheated It will automatically restart after a cool down period of up to ...

Page 31: ...om washer Measure hot water temperature at nearby faucet with candy or meat thermometer Water temperature should be at least 120 F 49 C Adjust water heater as neces sary Hot water is being used elsewhere in the house Avoid using hot water elsewhere before or during washer use There may not be enough hot water avail able for proper cleaning If problem persists your hot water system may be unable to...

Page 32: ... to 12 floors cabinets walls etc Damages caused by services performed by unauthorized service companies use of parts other than genuine Elec 13 trolux parts or parts obtained from persons other than authorized service companies or external causes such as abuse misuse inadequate power supply accidents fires or acts of God DISCLAIMER OF IMPLIED WARRANTIES LIMITATION OF REMEDIES CUSTOMER S SOLE AND EXC...

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