Problem
Possible cause
Solution
The lamp does not work.
The lamp is in stand-by
mode.
Close and open the door.
The lamp is defective.
Contact the nearest Au‐
thorized Service Centre.
There is too much frost
and ice.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The gasket is deformed or
dirty.
Refer to "Closing the door"
section.
Food products are not
wrapped properly.
Wrap the food products
better.
Temperature is set incor‐
rectly.
Refer to "Control Panel"
chapter.
Appliance is fully loaded
and is set to the lowest
temperature.
Set a higher temperature.
Refer to "Control Panel"
chapter.
Temperature set in the ap‐
pliance is too low and the
ambient temperature is too
high.
Set a higher temperature.
Refer to "Control Panel"
chapter.
Water flows on the rear
plate of the refrigerator.
During the automatic de‐
frosting process, frost
melts on the rear plate.
This is correct.
There is too much con‐
densed water on the rear
wall of the refrigerator.
Door was opened too fre‐
quently.
Open the door only when
necessary.
Door was not closed com‐
pletely.
Make sure the door is
closed completely.
Stored food was not wrap‐
ped.
Wrap food in suitable
packaging before storing it
in the appliance.
Water flows on the floor.
The melting water outlet is
not connected to the evap‐
orative tray above the com‐
pressor.
Attach the melting water
outlet to the evaporative
tray.
Temperature cannot be
set.
The "FastFreeze function"
or "FastCool function" is
switched on.
Switch off "FastFreeze
function" or "FastCool
function" manually, or wait
until the function deacti‐
vates automatically to set
the temperature. Refer to
"FastFreeze function" or
"FastCool function" sec‐
tion.
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