Problem
Possible cause
Solution
Many food products were
put in at the same time.
Wait few hours and then
check the temperature
again.
The room temperature is
too high.
Refer to climate class chart
on the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature before
storing.
The door is not closed
correctly.
Refer to "Closing the door".
The "FastFreeze func‐
tion" is switched on.
Refer to "FastFreeze func‐
tion".
There is too much frost
and ice.
The door is not closed
correctly or the gasket is
deformed/dirty.
Refer to "Closing the door".
The water drainage plug
is not correctly posi‐
tioned.
Position the water drainage
plug in the correct way.
Temperature is set incor‐
rectly.
Refer to "Operation" .
The compressor does not
start immediately after
pressing the "FastFreeze",
or after changing the tem‐
perature.
This is normal, no error
has occurred.
The compressor starts after
a period of time.
Water flows on the rear
plate of the refrigerator.
During the automatic de‐
frosting process, frost
melts on the rear plate.
This is correct.
Water flows inside the re‐
frigerator.
Food products prevent
the water to flow into the
water collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
The water outlet is clog‐
ged.
Clean the water outlet.
Water flows on the floor.
The melting water outlet
is not connected to the
evaporative tray above
the compressor.
Attach the melting water out‐
let to the evaporative tray.
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