Problem
Possible cause
Remedy
The hob deactivates.
You put something on the
sensor field .
Remove the object from the
sensor field.
Residual heat indicator
does not come on.
The zone is not hot be‐
cause it operated only for a
short time or the sensor is
damaged.
If the zone operated suffi‐
ciently long to be hot, speak
to an Authorised Service
Centre.
Automatic Heat Up does
not operate.
The zone is hot.
Let the zone become suffi‐
ciently cool.
The highest heat setting is
set.
The highest heat setting has
the same power as the func‐
tion.
You cannot activate the
outer ring.
First, activate the inner ring
by changing the heat setting.
There is a dark
area on the multiple
zone.
It is normal that there is a
dark area on the multiple
zone.
The sensor fields be‐
come hot.
The cookware is too large
or you put it too near to the
controls.
Put large cookware on the
rear zones, if possible.
There is no sound when
you touch the panel sen‐
sor fields.
The sounds are deactiva‐
ted.
Activate the sounds. Refer to
"Daily use".
comes on.
Child Safety Device or
Lock operates.
Refer to "Daily use".
and a number come
on.
There is an error in the
hob.
Deactivate the hob and acti‐
vate it again after 30 sec‐
onds. If comes on again,
disconnect the hob from the
electrical supply. After 30
seconds, connect the hob
again. If the problem contin‐
ues, speak to an Authorised
Service Centre.
You can hear a constant
beep noise.
The electrical connection is
incorrect.
Disconnect the hob from the
electrical supply. Ask a quali‐
fied electrician to check the
installation.
comes on.
The second phase of the
power supply is missing.
Check if the hob is correctly
connected to the electrical
supply. Remove the fuse,
wait one minute, and insert
the fuse again.
ENGLISH
15
Summary of Contents for GK69TSCN
Page 1: ...GK69TSCN EN Hob User Manual 2 DE Kochfeld Benutzerinformation 19 ...
Page 38: ......
Page 39: ......