Problem
Possible cause
Solution
The temperature in the
appliance is too high.
Contact a qualified electri‐
cian or contact the nearest
Authorised Service Centre.
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp does not work.
The lamp is defective.
Contact the nearest Author‐
ised Service Centre.
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to "Operation" chapter.
Many food products were
put in at the same time.
Wait some hours and then
check the temperature
again.
The room temperature is
too high.
Refer to climate class chart
on the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature before
storing.
The door is not closed
correctly.
Refer to "Closing the door".
The water drainage plug
is not correctly posi‐
tioned.
Position the water drainage
plug in the correct way.
Food products are not
wrapped properly.
Wrap the food products bet‐
ter.
Temperature is set incor‐
rectly.
Refer to "Operation" chapter.
Water flows inside the re‐
frigerator.
The water outlet is clog‐
ged.
Clean the water outlet.
Food products prevent
that water flows into the
water collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
Water flows on the floor.
The melting water outlet
is not connected to the
evaporative tray above
the compressor.
Attach the melting water out‐
let to the evaporative tray.
The temperature in the ap‐
pliance is too low/too high.
The temperature regula‐
tor is not set correctly.
Set a higher/lower tempera‐
ture.
The door is not closed
correctly.
Refer to "Closing the door".
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