Electrolux EWW8024Q5WB, User Manual

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33
12.1 Possible Failures
12. TROUBLESHOOTING
Certain problems are due to lack of
simple maintenance or oversights, which
can be solved easily without calling out
an engineer. Before contacting your local
Service Centre, please check
troubleshooting.
Once the problem has been eliminated,
press the Start/Pause button to restart
the program. If after all checks, the
problem persists, contact your local
Service Centre.
The appliance does not fill
with water properly.
The appliance door is open or
not closed correctly. Please
check the door!
The appliance does not drain
the water.
The main supply is unstable.
Wait until the main supply is
stable.
No communication between
electronic elements of the
appliance. Switch off and
switch on again.
WARNING! Deactivate the
appliance before you do the
checks.
Alarm Code:
The door has not been closed.
(Error code: )
Close the door firmly.
The plug is not properly
inserted into the power socket.
Insert the plug into the power
socket.
There is no power at the
socket.
Please check your domestic
electrical installation.
The Start/Pause touchpad has
not been pressed.
Press the Start/Pause
touchpad.
The “Delay Start” has been
selected.
If the laundry are to be
washed immediately, cancel
the “Delay Start”.
The Main supply is unstable.
(If appears on the
display.)
Wait until the main supply is
stable. Appliance will start
automatically.
The inlet hose is squashed or
kinked. (Error code: )
Check the inlet hose
connection.
The end of the drain hose is
too low. (Error code: )
Refer to relevant paragraph in
“water drainage” section.
The filter in the inlet hose is
blocked. (Error code: )
Clean the water inlet hose
filter.
The door is not properly closed.
(Error code: )
Close the door firmly.
The water tap is closed.
(Error code: )
Open the water tap.
Machine does
not start:
Machine does
not fill the
water:
Machine fills
then empties
immediately:
Malfunction Possible cause Solution