Troubleshooting
Do not call for service until you have checked the points listed below.
If you call for service and there is nothing wrong with your washing machine, you will have to pay for the service call.
You will have to pay even when your washing machine is under warranty.
&ORåSOMEåPROBLEMSåYOUåWILLåGETåAåMESSAGEåINåTHEåLEFTåHANDåDISPLAYåSCREENåACCOMPANIEDåBYå@"EEPS
The message will be brief information about the problem and what you can do to try and rectify it.
If you have a problem you are unable to resolve from the guidance on this page, see page 19 - “Troubleshooting fault displays”.
Problem
Possible causes
What to do
Washing machine not
working.
Power not switched on.
Switch on power point.
No electricity supply through the power
point.
Check power point with another appliance.
Machine not switched on.
Press Power button on.
Machine not washing.
Press Start/Pause to start wash.
7ATERåTAPSåNOTåTURNEDåON
Turn on taps.
Out of balance.
Open lid, redistribute load and close lid.
Ensure machine is level.
Set on DELAY start or SOAK.
Check left hand screen to see if machine is in DELAY or
SOAK; if yes wait or reset to zero (0).
Washing machine
has washed load but
will not spin. Water in
washbowl.
Spin speed set to DRIP DRY.
Open lid, removes clothes, then close lid.
Out of balance.
Open lid, redistribute load and close lid.
Ensure machine is level.
Drain hose blocked.
Check outlet is not blocked and there are no kinks in the
hose.
Too much, and/or incorrect type of
detergent giving excessive suds.
7AITååMINSåMACHINEåSHOULDåSTARTå)NåFUTUREåUSEåLESSåå
ONLY use low sudsing, front load washer detergent in this
machine, such as Cold Power for Front Loaders and High
Efficiency Top Loaders or detergent labelled “Matic”.
Lid is not closed & locked for spin to
start.
Make sure lid is closed, or closed properly. Then ‘SAFETY
Lid is locked’ shows on right hand screen & your program
continues.
Washing machine will
not fill with water.
7ATERåTAPSåNOTåTURNEDåON
Turn on taps.
Inlet hoses blocked.
Clean tap filters/washers.
COLD water only connected to machine
& you have selected a hot or warm wash
Select COLD water washes only
Water flowing into
washbowl indefinitely.
Drain hose too low.
Raise drain hose or fit a syphon break. (See Installation
instructions).
7ATERåVALVEåSTUCKåOPEN
Turn both wall taps OFF (Refer page 19)
Washing machine
‘beeping’ continuously.
Problem/fault detected by machine.
Look at left hand display screen for Fault Information. (See
page 19)
Washing machine
goes out of balance or
vibrates excessively
when spinning.
Machine not level.
Make the machine level. (See Installation instructions).
Levelling feet not adjusted.
Adjust feet to touch floor. (See Installation instructions).
Clothes not evenly distributed.
Redistribute clothes evenly.
Too much water for load size.
Use Auto water level or a lower manual water level.
Water on floor.
7ATERåVALVEåSTUCKåOPEN
Turn both wall taps OFF (Refer page 19).
Loose inlet hose connections.
Check connections at taps and rear of machine.
Incorrect water level for size of load.
Use Auto water level or a lower manual water level.
Condensation from hot water.
Reduce water temperature.
cont. over
electrolux water aid washing machine
troubleshooting 17
Summary of Contents for EWT959
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