Electrolux EWN 13570 W, User Manual, Page: 31 / 48

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Malfunction Possible cause Solution
The machine does not
empty and/or does not spin:
●
The drain hose is squashed
or kinked.
E20
●
The drain pump is clogged.
E20
●
The option or has
been selected.
●
The option has been
selected.
●
The laundry is not evenly
distributed in the drum.
●
Check the drain hose
connection.
●
Clean the drain pump.
●
Select the programme
or .
●
Select the programme
●
Redistribute the laundry.
The door will not open:
●
The programme is still
running.
●
The door lock has not been
released.
●
There is water in the drum.
●
Wait the end of washing
cycle.
●
Wait for the «Door» pilot
light
has gone off.
●
Select drain or spin
programme to empty out
the water.
No water is visible in the
drum
●
Machines based on modern
technology operate very
economically using very little
water without affecting
performance.
There is water on the floor:
●
Too much detergent or
unsuitable detergent
(creates too much foam)
has been used.
●
Check whether there are
any leaks from one of the
inlet hose fittings. It is not
always easy to see this as
the water runs down the
hose; check to see if it is
damp.
●
The drain hose is damaged.
●
The cap on the emergency
emptying hose has not
been replaced after
cleaning the pump.
●
Reduce the detergent
quantity or use another one.
●
Check the water inlet hose
connection.
●
Replace it with a new one.
●
Put the cap back on the
emergency emptying hose
and place the latter back in
its seat.
132972120 EN.qxd 26/10/2007 11.28 Pagina 31