Problem
Possible cause/Solution
The machine does not fill:
The water tap is closed.
• Open the water tap.
The inlet hose is squashed or kinked.
• Check the inlet hose connection.
The filter in the inlet hose or the inlet valve filter is blocked.
• Clean the water inlet filter (See ‘Cleaning the water inlet filter’ for
more details).
The door is not properly closed.
• Close firmly the door.
The machine does not
empty and/or does not
spin:
The drain hose is squashed or kinked.
• Check the drain hose connection.
The drain filter is clogged.
• Clean the drain filter.
You have set an option or a programme that ends with the water
left in the tub or that eliminates all the spinning phases.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
There is water on the floor:
Too much detergent or unsuitable detergent (creates too much
foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fit-
ting. It is not always easy to see this as the water runs down the
hose; check to see if it is damp.
• Check the water inlet hose connection.
The inlet hoses is damaged.
• Change it with a new one.
The filter has not been properly screwed in after cleaning action.
• Screw the filter fully in.
Unsatisfactory washing re-
sults:
Too little detergent or unsuitable detergent has been used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to washing.
• Use commercial products to treat the stubborn stains.
The correct temperature was not selected.
• Check if you have selected the correct temperature.
Excessive laundry load.
• Reduce the laundry load.
The door will not open:
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Check if there is water left in the tub or wait the door release (in
any case do not force the door open!)
There is water in the drum.
• Select drain or spin programme to empty out the water.
The machine vibrates is
noisy:
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Add more items, redistribute the load manually and then select
the spinning programme.
20
electrolux
