Problem
Possible solution
The appliance does not
fill with water properly.
Make sure that the water tap is open.
Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authority.
Make sure that the water tap is not clogged.
Make sure that the filter of the inlet hose and the filter of
the valve are not clogged. Refer to "Care and cleaning".
Make sure that the inlet hose has no kinks or bends.
Make sure that the connection of the water inlet hose is
correct.
The appliance does not
fill with water and drain
immediately.
Make sure that the drain hose is in the correct position. The
hose may be too low.
The appliance does not
drain the water.
Make sure that the sink spigot is not clogged.
Make sure that the drain hose has no kinks or bends.
Make sure that the drain filter is not clogged. Clean the fil‐
ter, if necessary. Refer to "Care and cleaning".
Make sure that the connection of the drain hose is correct.
Set the drain programme if you set a programme without
drain phase.
Set the drain programme if you set an option which ends
with water in the tub.
The spin phase does
not operate or the
washing cycle lasts lon‐
ger than usually.
Set the spin option.
Set the drain option if you set an option which ends with
water in the drum.
Make sure that the drain filter is not clogged. Clean the fil‐
ter, if necessary. Refer to "Care and cleaning".
Adjust manually the items in the tub and start the spin
phase again. This problem may be caused by balance
problems.
There is water on the
floor.
Make sure that the couplings of the water hoses are tight
and there is not water leakages.
Make sure that the drain hose have no damages.
Make sure you use the correct detergent and the correct
quantity of it.
ENGLISH
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