12. TROUBLESHOOTING
Problem
Possible solution
You cannot activate the appliance.
Make sure that the mains plug is connec‐
ted to the mains socket.
Check fuse in fuse box (domestic installa‐
tion).
The programme does not start.
Press Start/Pause.
Make sure that the appliance door is
closed.
The appliance door does not close.
Make sure that the installation of the filter
is correct.
Make sure that the laundry is not caught
between the appliance door and the rub‐
ber seal.
The appliance stops during operation.
Make sure that the water container is
empty. Press Start/Pause to start the pro‐
gramme again.
Load is too small, increase the load or
use the Time Drying programme.
The cycle time is too long or unsatisfacto‐
ry drying result.1)
Make sure that the weight of the laundry
is suitable for the duration of the pro‐
gramme.
Make sure that the filter is clean.
The laundry is too wet. Spin the laundry
in the washing machine again.
Ensure that the room temperature is
higher than +5°C and lower than +35°C.
Optimal room temperature is 19°C to
24°C.
Set the Time Drying or the Extra Dry pro‐
gramme.2)
The display shows
.
If you want to set a new programme, de‐
activate and activate the appliance.
Make sure that the options are suitable
for the programme.
The display shows Error code (e.g. E51). Deactivate and activate the appliance.
Start a new programme. If the problem
occurs again, contact the Service centre.
1) After maximum 5 hours, the programme ends automatically.
2) It can happen that some area remains humid when drying big items (e.g. bed sheets ).
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