13.2 Possible failures
Problem
Possible solution
The programme does
not start.
• Make sure that the mains plug is connected to the
mains socket.
• Make sure that the appliance door is closed.
• Make sure that there is no damaged fuse in the fuse
box.
• Make sure that the Start Pause
has been touched.
• If the delay start is set, cancel the setting or wait for the
end of countdown.
• Deactivate the Child Lock function if it is on.
• Check the position of the knob on the selected pro‐
gramme.
The appliance does not
fill with water properly.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not
too low. For this information, contact your local water
authority.
• Make sure that the water tap is not clogged.
• Make sure that the inlet hose has no kinks, damages or
bends.
• Make sure that the connection of the water inlet hose is
correct.
• Make sure that the filter of the inlet hose and the filter of
the valve are not clogged. Refer to 'Care and cleaning'.
The appliance fills with
water and drains imme‐
diately.
• Make sure that the drain hose is in the correct position.
The hose may be positioned too low. Refer to "Installa‐
tion instruction".
The appliance does not
drain the water.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the
filter, if necessary. Refer to "Care and cleaning".
• Make sure that the connection of the drain hose is cor‐
rect.
• Set the drain programme if you set a programme with‐
out drain phase.
• Set the drain programme if you set an option which
ends with water in the tub.
The spin phase does
not operate or the
washing cycle lasts lon‐
ger than usual.
• Set the spin programme.
• Make sure that the drain filter is not clogged. Clean the
filter, if necessary. Refer to "Care and cleaning".
• Adjust manually the items in the tub and start the spin
phase again. This problem may be caused by balance
problems.
ENGLISH
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