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Electrolux EW6F348SA User Manual Download Page 45

Problem

Possible solution

There is water on the

floor.

• Make sure that the couplings of the water hoses are

tight and there is not water leakages.

• Make sure that the water inlet hose and the drain hose

have no damages.

• Make sure you use the correct detergent and the correct

quantity of it.

You cannot open the

appliance door.

• Make sure that a washing programme that ends with

water in tub, has been selected.

• Make sure that the washing programme is finished.

• Set the drain or the spin programme if there is water in

the drum.

• Make sure that the appliance receives electrical power.

• This problem may be caused by a failure of the appli‐

ance. Contact the Authorised Service Centre.

• Make sure that the Remote Start is not activated. Deac‐

tivate it.

The display does not

show the wireless indi‐

cator  .

• Check the wireless signal.

• Make sure that the wireless connection is on. Refer to

paragraph "Configuring the washing machine wireless

connection" in "Wi-Fi - Connectivity setup" chapter.

• Check your home network and router.

• Restart the router.

• Contact your wireless service provider if there are fur‐

ther problems with the wireless network.

The App cannot con‐

nect to the appliance.

• Check the wireless signal.

• Check if your smart device is connected to the wireless

network.

• Check your home network and router.

• Restart the router.

• Contact your wireless service provider if there are prob‐

lems with the wireless network.

• The appliance, the smart device, or both, need to be

configured again because a new router has been instal‐

led or the router configuration has been changed.

The App cannot fre‐

quently connect to the

appliance.

• Make sure that the wireless signal reaches the appli‐

ance. Try to move the home router as near the appli‐

ance as possible or consider purchasing a wireless

range extender.

• Make sure the wireless signal is not disrupted by micro‐

wave. Turn the microwave off. Avoid using the micro‐

wave and the remote control at the same time.

The appliance makes

an unusual noise and

vibrates.

• Make sure the levelling of the appliance is correct. Refer

to "Installation instruction".

• Make sure that the packaging and/or the transit bolts

are removed. Refer to "Installation instruction".

• Add more laundry in the drum. The load may be too

small.

ENGLISH

45

Summary of Contents for EW6F348SA

Page 1: ...EW6F348SA EN Washing Machine User Manual ...

Page 2: ...ECHNOLOGY AUTODOSING 18 8 PROGRAMMES 24 9 WI FI CONNECTIVITY SETUP 29 10 DAILY USE 31 11 HINTS AND TIPS 35 12 CARE AND CLEANING 36 13 TROUBLESHOOTING 42 14 CONSUMPTION VALUES 46 15 TECHNICAL DATA 47 16 ACCESSORIES 48 17 QUICK GUIDE 49 18 PRODUCT INFORMATION SHEET IN REFERENCE TO E U REGULATION 1369 2017 51 GET IT ON electrolux com app www electrolux com 2 ...

Page 3: ...e Centre ensure that you have the following data available Model PNC Serial Number The information can be found on the rating plate Warning Caution Safety information General information and tips Environmental information Subject to change without notice 1 SAFETY INFORMATION Before the installation and use of the appliance carefully read the supplied instructions The manufacturer is not responsibl...

Page 4: ...ll not carry out cleaning and user maintenance of the appliance without supervision 1 2 General Safety Do not change the specification of this appliance This appliance is intended to be used in household and similar applications such as staff kitchen areas in shops offices and other working environments by clients in hotels motels bed breakfast and other residential type environments areas for com...

Page 5: ...ansit bolts including rubber bush with plastic spacer Keep the transit bolts in a safe place If the appliance is to be moved in the future they must be reattached to lock the drum to prevent an internal damage Always take care when moving the appliance as it is heavy Always use safety gloves and enclosed footwear Follow the installation instructions supplied with the appliance Do not install or us...

Page 6: ...e inlet hose When unpacking the appliance It is possible to see water flowing from the drain hose This is due to the testing of the appliance with the use of water in the factory You can extend the drain hose to maximum 400 cm Contact the Authorised Service Centre for the other drain hose and the extension Make sure that there is access to the tap after the installation 2 4 Use WARNING Risk of inj...

Page 7: ...ement on the floor under the appliance Carefully put down the appliance onto its rear side 5 Remove the polystyrene protection from the bottom Put the appliance back into an upright position 1 2 6 Remove the power supply cable and the drain hose from the hose holders WARNING It is possible to see water flowing from the drain hose This is because the washing machine has been tested at the factory 7...

Page 8: ...se CAUTION Make sure there is no damage to hoses and there are no leaks from the couplings Do not use an extension hose if the inlet hose is too short Contact the service centre for a replacement inlet hose 1 Connect the water inlet hose to the back of the appliance 20º 20º 45º 45º 2 Position it toward left or right depending on the positon of the water tap Make sure that the inlet hose is not in ...

Page 9: ...in pipe Refer to the illustration The end of the drain hose must always be ventilated i e the inner diameter of the drain pipe min 38 mm min 1 5 must be larger than the external diameter of the drain hose 5 Without the plastic hose guide to a sink spigot Put the drain hose in the spigot and tighten it with a clamp Refer to the illustration Make sure that the drain hose makes a loop to prevent part...

Page 10: ...ning the programme duration in 30 seconds The washing programme is tailored to the laundry load and the type of fabric without consuming more time energy and water than necessary The Wi Fi connection enables you to start and check your washing cycle status in remote control The AutoDose technology automatically dispenses the right amount of detergent according to the load the drawer has two integr...

Page 11: ...ption can exclude another one in this case the appliance doesn t allow you to set the incompatible options together Make sure the screen and touch buttons are always clean and dry 1 Programme dial For selecting the desired washing programme Refer to Pro grammes chapter for more details 2 Spin button When you set a programme the appliance automatically se lects the default spin speed Touch this but...

Page 12: ...ndicator The door stays locked The drum turns regularly to reduce creasing You must drain the water to unlock the door Touch the Start Pause button button the appliance performs only the draining phase The appliance empties the water out automatical ly after approximately 18 hours 3 Temperature touch button When you select a washing programme the appliance auto matically proposes a default tempera...

Page 13: ...gramme in a more convenient time Touch the button repeatedly to set the required delay The time increases by steps of 30 minutes up to 90 and from 2 hours up to 20 h After touching the Start Pause button the display shows the indicator and the selected delay time and the appliance begins the countdown 9 Time Manager touch button With this option you can decrease the programme duration Refer to Tim...

Page 14: ...lay This option increases the programme duration The option stays permanently on during next cycles until it is deactivated 12 Intensive touch button Touch this button to add the intensive phase to a programme The corresponding indicator above the touch button illumi nates By pressing this button the indicator appears close to de tergent symbol and the appliance will automatically dose an extra am...

Page 15: ...short tune You deactivate the appliance special short tune You touch the buttons click sound You make a wrong selection 3 short sounds The programme is completed sequence of sounds for about 2 minutes The appliance has a malfunction sequence of short sounds for about 5 minutes To deactivate activate the acoustic signals when the pro gramme is completed touch the and the buttons si multaneously for...

Page 16: ...icator The digital indicator can show Programme duration e g Delay time e g Cycle end Warning code e g Error indicator Other setting messages Time Manager indicator The Soft Plus indicator Drum clean indicator This is a recommendation to perform the drum cleaning The spin area Spin speed indicator No Spin indicator Spin phase is off Night indicator Rinse Hold indicator www electrolux com 16 ...

Page 17: ...rgent tank and softener tank indicators when increasing or decreasing the automatic detergent or softener dosage 5 3 Time Manager With this option you can reduce the programme duration depending on the load size and the degree of soiling When you set a washing programme the display shows the default duration and dashes Touch Time Manager button to reduce the programme duration according to your ne...

Page 18: ... laundry and ensuring good wash performances Too much detergent damages your clothes and too little doesn t ensure good wash performances This appliance is equipped with an auto dosing system able to automatically provide the right detergent and fabric softener dosage to preserve the fabric integrity and colour brightness AutoDose detergent tank AutoDose fabric softener tank The appliance is pre s...

Page 19: ...ed Refer to the Manual filling the detergent and additives paragraph in this chapter The liquid detergent container is supplied inside the drum Manual Manual compartment for liquid additives fabric softener fabric conditioner starch Maximum level for detergent additives quantity 7 3 AutoDose basic setting The factory pre set doses for a large load are 90 ml for detergent tank and 25 ml for fabric ...

Page 20: ...me setting The configuration mode may cancel temporary settings 1 Press the On Off button for a few seconds to activate the appliance 2 Wait about 10 seconds for appliance internal check 3 To enter in configuration mode hold pressed the Temperature and the Spin buttons simultaneously for a few seconds until the display shows the on the left in the display and blinking detergent tank and softener t...

Page 21: ...lid 3 Gently pour only liquid detergent in the AutoDose detergent tank Fill up to the maximum indicated level 4 Gently pour only liquid softener in the AutoDose fabric softener tank Fill up to the maximum indicated level 5 Lift down the AutoDose cover lid 6 Gently close the detergent dispenser till click engagement 7 6 AutoDose low level indication Do not refill the AutoDose tanks unless appliance...

Page 22: ...hing from AutoDose to manual dosing It is possible to disable AutoDose function for one or both tanks by pressing related button symbol Example To switch Fabric Softener tank off press the button until the display shows OFF If you need to use different detergent than ones present in AutoDose tanks you could switch Detergent tank off by pressing button until the display shows OFF 7 8 Deactivating t...

Page 23: ...anual filling the liquid detergent 3 If desired pour the fabric softener in the compartment Manual 4 Gently close the detergent dispenser till click engagement Manual filling the liquid detergent 1 Insert the container for liquid detergent 2 Pour the liquid detergent in the compartment 3 Gently close the detergent dispenser till click engagement ENGLISH 23 ...

Page 24: ...e ensure the drawer is properly closed and press Start Pause button 8 PROGRAMMES 8 1 Programme Chart Programme Default tem perature Temperature range Reference spin speed Spin speed range rpm Maxi mum load Programme description Type of load and soil level Cottons 40 C 90 C Cold 1400 rpm 1400 400 8 kg White cotton and coloured cotton Normal and heavy soil Cottons Eco1 40 C 60 C 40 C 1400 rpm 1400 4...

Page 25: ... 60 C 1400 rpm 1400 400 8 kg White cotton items This programme re moves micro organisms thanks to a washing phase with the temperature maintained above 60 C for some minutes This helps in remov ing germs bacteria micro organism and parti cles The addition of vapour together with an additional rinsing phase ensures a proper re moval of detergent residues and pollens aller genic items making it suit...

Page 26: ...laundry load is 2 5 kg Waterproof waterproof breathable and wa ter repellent fabrics This programme can al so be used as a water repellency restoring cy cle specifically tailored for treating clothes with a hydrophobic coating To perform the water repellency restoring cycle proceed as follows Pour the washing detergent in the compart ment Pour a special water repellency restorer for fabric into th...

Page 27: ...otton programme They are the most efficient pro grammes in terms of combined energy and water consumption for washing normally soiled cotton laundry The water temperature of the washing phase may differ from the temperature declared for the selected programme 2 During this cycle the drum rotates slowly to ensure a gentle wash It can seem that the drum doesn t rotate or doesn t rotate properly but ...

Page 28: ...n Rinse Spin Drain Anti Allergy Vapour Duvet Silk Wool Sport Outdoor Denim No Spin Rinse Hold Silent Prewash Intensive1 Extra Rinse Soft Plus Easy Iron Time Man ager Delay Start 1 This option is not available with temperature lower than 40 C www electrolux com 28 ...

Page 29: ...ling and configuring My Electrolux When connecting the washing machine to the application stand near it with your smart device Make sure that your smart device is connected to the wireless network 1 Go to the App Store on your smart device 2 Download and install the App My Electrolux 3 Make sure you started a Wi fi connection in the washing machine If not read the next paragraph Configuring the wa...

Page 30: ... the connection is ready To switch the wireless connection off touch the and the buttons simultaneously for a few seconds until the first acoustic signal appears on the display for 5 seconds If you switch the appliance off and on again the wireless connection is automatically off To remove the wireless credentials press and hold the and the buttons simultaneously for 10 seconds until the second ac...

Page 31: ...ance shows in the display The appliance will usable again at the end of the update without any notification about successful update If an error occurs the appliance shows in the display just press any buttons or turn the knob to return to normal use 10 DAILY USE WARNING Refer to Safety chapters 10 1 Activating the appliance 1 Connect the mains plug to the mains socket 2 Open the water tap 3 Press ...

Page 32: ...ogramme won t start Touch the Start Pause button to start the programme It is not possible to start the programme when the indicator of the button is off and doesn t flash e g programme dial on a wrong position The related indicator stops flashing and stays on The programme starts the door is locked The display shows the indicator The drain pump can operate shortly before the appliance fills water...

Page 33: ...gain The SensiCare phase can be repeated up to three times see point 1 Important If the laundry amount will not be reduced the washing programme starts anyway despite the overload In this case it will be not possible to guarantee the best washing results About 20 minutes after the programme start the programme duration could be adjusted again depending on the capacity of water absorption of the fa...

Page 34: ...tic signals operate if they are active The display shows The indicator of the Start Pause button goes off The door unlocks and the indicator goes off 1 Press button On Off to deactivate the appliance After five minutes from the end of the programme the energy saving function automatically deactivates the appliance When you activate the appliance again the display shows the end of the previous prog...

Page 35: ... WARNING Refer to Safety chapters 11 1 The laundry load Divide the laundry into white coloured synthetics delicates and wool Follow the washing instructions on the laundry care labels Do not wash white and coloured items together Some coloured items can discolour with the first wash We recommend that you wash them separately for the first couple of times Turn multilayered fabrics wool and items wi...

Page 36: ...t a programme without the prewash phase to wash laundry with normal soil Always start a washing programme with the maximum load of laundry allowed If you pre treat the stains or use a stain remover set a programme with a low temperature To use the correct quantity of detergent check the water hardness of your domestic system Refer to Water hardness 11 5 Water hardness If the water hardness in your...

Page 37: ...orthole seal where they can be conveniently recovered at the end of the cycle 12 5 Cleaning the drum Regularly examine the drum to prevent unwanted deposits Rust deposits in the drum may occur due to rusting foreign body in the washing or tap water containing iron Clean the drum with special products for stainless steel Always follow the instructions that you find on the packaging of the product D...

Page 38: ...ress the catch as indicated in the picture and pull the detergent dispenser out 2 Remove the insert for the softener and if inserted the container for liquid detergent 3 Open the drain plugs of each tank and empty them into a sink 4 Press the catch on the back as indicated in the picture and lift up the top cover to remove it 5 Wash the drawer and all inserts under running water www electrolux com...

Page 39: ...ING Do not clean with any sharp and metal brushes ora any tools pumps or sensors allocated on the back of the detergent drawer If necessary use only soft damp clothes WARNING If some residues remain on the back area of tanks soak detergent drawer in a warm water Do not use tools to clean it Before soaking remove the handle by pressing red button and slide the handle as indicated in the picture 9 M...

Page 40: ...rawer a basin or suitable containers to collect the liquid Ensure to properly close the plugs before refilling 12 7 Cleaning the drain pump Regularly check the drain pump filter and make sure that it is clean Clean the drain pump if The appliance does not drain the water The drum does not turn The appliance makes an unusual noise because of the blockage of the drain pump The display shows the alar...

Page 41: ... 1 2 2 3 180 4 2 1 5 6 7 2 1 8 2 1 1 WARNING Make sure that the impeller of the pump can rotate If it does not rotate contact the Authorised Service Centre Make sure also that you tighten the filter correctly to prevent leakages ENGLISH 41 ...

Page 42: ...drain pump 1 Disconnect the mains plug from the mains socket 2 Close the water tap 3 Put the two ends of the inlet hose in a container and let the water flow out of the hose 4 Empty the drain pump Refer to the emergency drain procedure 5 When the drain pump is empty install the inlet hose again WARNING Make sure that the temperature is higher than 0 C before you use the appliance again The manufac...

Page 43: ... finished properly or the appliance stopped too early If the alarm code appears again contact the Authorized Service Center and communicate the warning The appliance does not fill with water properly After the proper check start the appliance again by pressing Start Pause button the appliance tries to resume the cycle If the error persists the alarm code will appear again The appliance does not dr...

Page 44: ...filter of the inlet hose and the filter of the valve are not clogged Refer to Care and cleaning The appliance fills with water and drains imme diately Make sure that the drain hose is in the correct position The hose may be positioned too low Refer to Installa tion instruction The appliance does not drain the water Make sure that the sink spigot is not clogged Make sure that the drain hose has no ...

Page 45: ...he router Contact your wireless service provider if there are fur ther problems with the wireless network The App cannot con nect to the appliance Check the wireless signal Check if your smart device is connected to the wireless network Check your home network and router Restart the router Contact your wireless service provider if there are prob lems with the wireless network The appliance the sma...

Page 46: ...ergent fabric softener level does not decrease in the Auto Dose tanks after wash ing This is normal tanks are quite large and detergent con sumption may be not so evident After the washing cycle there are some deter gent residues in the dis penser drawer Make sure that the flap is in the correct position UP for powder detergent DOWN for liquid detergent Make sure you have used the detergent dispen...

Page 47: ...C cotton 4 0 49 36 250 52 Standard 40 C cotton 4 0 49 36 250 52 1 At the end of spin phase Off Mode W Left On Mode W 0 30 0 30 Power consumption in networked standby W Time to networked standby min 2 00 15 The information given in the chart above is compliant with the EU Commission regu lation 1015 2010 implementing directive 2009 125 EC and EU commission regulation No 1275 2008 15 TECHNICAL DATA ...

Page 48: ...he appliance If unapproved parts are used any claims will be invalidated 16 2 Fixing plate kit 4055171146 Available from your authorised dealer If you install the appliance on a plinth secure the appliance in the fixing plates Read carefully the instructions supplied with the accessory 16 3 Stacking kit The tumble dryer can be stacked on the top of the washing machine only by using the correct sta...

Page 49: ... 17 QUICK GUIDE 17 1 Daily use 1 2 3 5 4 Connect the mains plug to the mains socket Open the water tap Load the laundry Pour the detergent and other treatments in the proper compartment of the detergent dispenser When using AutoDose tanks the detergent and fabric softener are uploaded automatically Make sure that tanks are not empty When using manual compartments pour the detergent and other treat...

Page 50: ... and especially if the alarm code appears on the display 17 3 Programmes Programmes Load Product description Cottons 8 kg White cotton and coloured cotton Cottons Eco 8 kg White cotton and coloured cotton Standard programmes for the Energy Label con sumption values Synthetics 4 kg Synthetic items or mixed fabric items Delicates 2 kg Delicate fabrics such as acrylics viscose polyester items Rapid 2...

Page 51: ...ON 1369 2017 Product Information Sheet Trade Mark ELECTROLUX Model EW6F348SA PNC914916308 Rated capacity in kg 8 Energy efficiency class A Energy consumption in kWh per year based on 220 standard washing cycles for cotton programmes at 60 C and 40 C at full and partial load and the con sumption of the low power modes Actual energy con sumption will depend on how the appliance is used 137 Energy co...

Page 52: ...on pro gramme at full load in minutes 275 Programme time of the standard 60 C cotton pro gramme at partial load in minutes 250 Programme time of the standard 40 C cotton pro gramme at partial load in minutes 250 Duration of the left on mode in minutes 5 Airborne acoustical noise emission in db A washing 51 Airborne acoustical noise emission in db A spinning 75 Built in appliance Y N No The informa...

Page 53: ...ENGLISH 53 ...

Page 54: ...www electrolux com 54 ...

Page 55: ...ENGLISH 55 ...

Page 56: ...he complete copy of the licenses in the Electrolux App that can be downloaded from the corresponding App store from the License menu section It is possible to download the source code of the open source software used in the product by searching for Wi Fi Module Software version in NIUX subfolder at the following website http electrolux opensoftwarerepository com www electrolux com shop 192925750 A...

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