Problem
Possible solution
The programme does
not start.
• Make sure that the mains plug is connected to the mains
socket.
• Make sure that the appliance door is closed.
• Make sure that there is no damaged fuse in the fuse box.
• Make sure that the Start/Pause
has been touched.
• If the delay start is set, cancel the setting or wait for the
end of countdown.
• Deactivate the Child Lock function if it is on.
• Check the position of the knob on the selected pro‐
gramme.
The appliance fills
with water and drains
immediately.
• Make sure that the drain hose is in the correct position.
The hose may be positioned too low. Refer to "Installation
instruction".
The spin phase does
not operate or the
washing cycle lasts
longer than usual.
• Set the spin programme.
• This problem may be caused by the clogged drain circuit.
Please contact the Authorised Service Centre.
• Adjust manually the items in the tub and start the spin
phase again. This problem may be caused by balance
problems.
There is water on the
floor.
• Make sure that the couplings of the water hoses are tight
and there is not water leakages.
• Make sure that the water inlet hose and the drain hose
have no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
You cannot open the
appliance door.
• Make sure that a washing programme that ends with water
in tub, has been selected.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the
drum.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appliance.
Contact the Authorised Service Centre.
The appliance makes
an unusual noise and
vibrates.
• Make sure the levelling of the appliance is correct. Refer
to "Installation instruction".
• Make sure that the packaging and/or the transit bolts are
removed. Refer to "Installation instruction".
• Add more laundry in the drum. The load may be too small.
The programme du‐
ration increases or
decreases during
programme execu‐
tion.
• The AutoAdjust System is able to adjust the programme
duration according to the type and the laundry load size.
Refer to "The AutoAdjust System load detection" in "Daily
Use" chapter.
www.electrolux.com
28
