Something not working
70
Problems which you can resolve yourself
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Problem
Possible cause
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The machine does not start up:
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Check that the door is firmly closed.
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Check that the machine is plugged in and that
there is power at the socket.
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Check that the main fuse has not blown.
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Check that the programme selector dial is
positioned correctly and that the start/stop button
has been depressed.
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The machine does not fill:
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Check that the water tap is open.
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Check that water is coming out of the tap.
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Check that the inlet hose is not squashed or
kinked.
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Check that the filter in the inlet hose is not
blocked.
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Check that the door is closed.
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The machine does not empty
and/or does not spin:
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Check that the drain hose is not squashed or
kinked.
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The drain filter is blocked. Clean it.
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The anticrease option has been selected.
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The wash load is unbalanced.
Redistribute the clothes inside the drum to allow
the machine to spin.
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There is water on the floor:
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Too much detergent or unsuitable detergent
(creates too much foam) has been used.
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Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this
as the water runs down the hose; check to see if it
is damp.
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Check that the drain hose is not damaged.
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Check that the drain filter has been refitted
correctly after cleaning.
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Unsatisfactory washing results
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Too little detergent or unsuitable detergent has
been used.
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Stubborn stains have not been treated prior to
washing.
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The correct temperature was not selected.
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The machine fills then empties
immediately
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The end of the drain hose is too low. Refer to
relevant paragraph in “water drainage” section.
