Electrolux ERN2001BOW, User Manual

Page: 25 / 60

Problem Possible cause Solution
The mains plug is not con‐
nected to the mains socket
correctly.
Connect the mains plug to
the mains socket correctly.
There is no voltage in the
mains socket.
Connect a different electri‐
cal appliance to the mains
socket. Contact a qualified
electrician.
The appliance is noisy. The appliance is not sup‐
ported properly.
Check if the appliance
stands stable.
The lamp does not work. The lamp is in stand-by. Close and open the door.
The lamp is defective. Refer to "Replacing the
lamp".
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to "Operation" chap‐
ter.
Many food products to be
frozen were put in at the
same time.
Wait some hours and then
check the temperature
again.
The room temperature is
too high.
Refer to climate class chart
on the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature be‐
fore storing.
There is too much frost
and ice.
The door is not closed cor‐
rectly or the gasket is de‐
formed/dirty.
Refer to "Closing the door".
The water drainage plug is
not correctly positioned.
Position the water drain‐
age plug in the correct
way.
Food products are not
wrapped properly.
Wrap the food products
better.
Temperature is set incor‐
rectly.
Refer to "Operation" chap‐
ter.
The compressor does not
start immediately after
pressing the , or after
changing the temperature.
This is normal, no error
has occurred.
The compressor starts af‐
ter a period of time.
Water flows on the rear
plate of the refrigerator.
During the automatic de‐
frosting process, frost
melts on the rear plate.
This is correct.
Water flows into the refrig‐
erator.
The water outlet is clog‐
ged.
Clean the water outlet.
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