Electrolux ERN1401AOV, User Manual, Page: 11 / 16

Problem Possible cause Solution
The lamp is defective. Contact the nearest Au‐
thorized Service Centre.
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to "Operation" chap‐
ter.
Many food products to be
frozen were put in at the
same time.
Wait a few hours and then
check the temperature
again.
The room temperature is
too high.
Refer to climate class chart
on the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature be‐
fore storing.
The door is not closed cor‐
rectly.
Refer to "Closing the door".
The IntensiveCooling func‐
tion is switched on.
Refer to "IntensiveCooling
function".
The compressor does not
start immediately after
pressing the ,Intensive‐
Cooling or after changing
the temperature.
This is normal, no error
has occurred.
The compressor starts af‐
ter a period of time.
Water flows on the rear
plate of the refrigerator.
During the automatic de‐
frosting process, frost
melts on the rear plate.
This is correct.
Water flows into the refrig‐
erator.
The water outlet is clog‐
ged.
Clean the water outlet.
Food products prevent that
water flows into the water
collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
Water flows on the floor. The melting water outlet is
not connected to the evap‐
orative tray above the com‐
pressor.
Attach the melting water
outlet to the evaporative
tray.
Temperature cannot be
set.
The IntensiveCooling func‐
tion is switched on.
Switch off IntensiveCooling
manually, or wait until the
function resets automati‐
cally to set the tempera‐
ture. Refer to "Intensive‐
Cooling function".
The temperature in the ap‐
pliance is too low/too high.
The temperature regulator
is not set correctly.
Set a higher/lower temper‐
ature.
ENGLISH 11