8.1
What to do if...
Problem
Possible cause
Solution
The appliance does not op-
erate.
The appliance is switched
off.
Switch on the appliance.
The mains plug is not
connected to the mains
socket correctly.
Connect the mains plug to
the mains socket correctly.
There is no voltage in the
mains socket.
Connect a different electrical
appliance to the mains sock-
et. Contact a qualified electri-
cian.
The appliance is noisy.
The appliance is not sup-
ported properly.
Check if the appliance stands
stable.
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp is defective.
Refer to "Replacing the
lamp".
The compressor operates
continually.
Temperature is set incor-
rectly.
Refer to "Operation" chapter.
Many food products were
put in at the same time.
Wait some hours and then
check the temperature again.
The room temperature is
too high.
Refer to climate class chart
on the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature before
storing.
The door is not closed
correctly.
Refer to "Closing the door".
Water flows inside the re-
frigerator.
The water outlet is clog-
ged.
Clean the water outlet.
Food products prevent
that water flows into the
water collector.
Make sure that food products
do not touch the rear plate.
Water flows on the floor.
The melting water outlet is
not connected to the
evaporative tray above the
compressor.
Attach the melting water out-
let to the evaporative tray.
Door is misaligned or inter-
feres with ventilation grill.
The appliance is not level-
led.
Refer to "Levelling".
The temperature in the ap-
pliance is too low/too high.
The temperature regulator
is not set correctly.
Set a higher/lower tempera-
ture.
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