Problem
Possible cause
Solution
Audible or visual alarm is
on.
The cabinet has been re‐
cently switched on or the
temperature is still too
high.
Refer to "Door Open
Alarm"or "High Temperature
Alarm".
The temperature in the
appliance is too high.
Refer to "Door Open
Alarm"or "High Temperature
Alarm".
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp does not work.
The lamp is defective.
Contact the nearest Author‐
ised Service Centre.
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to "Operation" chapter.
Many food products were
put in at the same time.
Wait some hours and then
check the temperature
again.
The room temperature is
too high.
Refer to climate class chart
on the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature before
storing.
The ShoppingMode func‐
tion is switched on.
Refer to "ShoppingMode
function".
The compressor does not
start immediately after
pressing the Shopping‐
Mode, or after changing
the temperature.
This is normal, no error
has occurred.
The compressor starts after
a period of time.
Water flows inside the re‐
frigerator.
The water outlet is clog‐
ged.
Clean the water outlet.
Food products prevent
that water flows into the
water collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
Water flows on the floor.
The melting water outlet
is not connected to the
evaporative tray above
the compressor.
Attach the melting water out‐
let to the evaporative tray.
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