www.electrolux.com
5
EN
ID
TH
VN
CNS
TROUBLESHOOTING
Symptoms
Possible Causes
Solutions
The indicator light does not
light up.
The heater plate is not warm.
The KEEP WARM light does
not light up when the cooking
process is completed.
The circuit of electric rice cooker
is not connected to power
supply.
Check that the switch, plug and
socket, fuse and leading wire of
the power supply are in good
condition and properly con-
nected to the mains and if plug
is inserted firmly into the wall
socket.
The circuit connection breaks
down.
Contact authorized service
center.
The master circuit board is dam-
aged.
The heater plate is burnt out.
The light is defective.
The rice is not cooked or cook-
ing time is taking too long.
Not enough water is added.
Add water to the level indicated
on the scale inside the inner pot
that corresponds to the number
of cups of rice used.
Cooking time is insufficient.
Press down the control lever to
start the cooking process.
The inner pot is not properly in
contact with the heater plate.
Make sure there is no foreign
particle on the heater plate.
Possible foreign particle be-
tween the inner pot and heater
plate.
The heater plate is damaged.
Contact authorized service
center.
The rice is too hard or too soft.
Not enough or too much water
has been added.
Add water to the level indicated
on the scale inside the inner pot
that corresponds to the number
of cups of rice used.
The rice is scorched.
The rice has not been rinsed
well.
Rinse the rice until water runs
clear.
The master temperature control-
ler is defective.
Contact authorized service
center.
The rice cooker does not auto-
matically
switch to keep warm mode.
The master temperature control-
ler is defective.
Contact authorized service
center.
