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CUSTOMER SERVICE AND SPARE PARTS
If the appliance is not functioning properly, check
that:
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the plug is firmly in the wall socket and the mains
power switch is on;
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there is an electricity supply (find out by plugging
in another appliance);
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the thermostat knob is in the correct position.
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If there are water drops on the bottom of the
cabinet, check that the defrost water drain
opening is not obstructed (see ÒDefrostingÓ
section).
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If your appliance is still not working properly after
making the above checks, contact the nearest
service centre.
To obtain fast service, it is essential that when you
apply for it you specify the model and serial number
of your appliance which can be found on the
guarantee certificate or on the rating plate located
inside the appliance, on the bottom left-hand side.
Defrosting
Frost is automatically eliminated from the evaporator
of the refrigerator compartment every time the motor
compressor stops, during normal use. The defrost
water drains out through a trough into a special
container at the back of the appliance, over the
motor compressor, where it evaporates.
It is important to periodically clean the defrost
water drain hole in the middle of the refrigerator
compartment channel to prevent the water
overflowing and dripping onto the food inside.
Use the special cleaner provided, which you will
find already inserted into the drain hole.
The freezer compartment, however, will become
progressively covered with frost. This should be
removed with the special plastic scraper provided,
whenever the thickness of the frost exceeds 4 mm.
During this operation it is not necessary to switch off
the power supply or to remove the foodstuffs.
However, when the ice becomes very thick on the
inner liner, complete defrosting should be carried out
as follows:
1. pull out the plug from the wall socket or turn the
thermostat knob to the ÇOÈ setting;
2. remove any stored food, wrap it in several layers
of newspaper and put it in a cool place;
3. leave the door open, and introduce a container
filled with hot water (taking care to place this on a
layer of cardboar) so as to accelerate the
defrosting process;
4. when defrosting is completed, dry the interior
thoroughly; refit the plug;
5. turn the thermostat knob back to the required
setting or replace the plug in the power socket.
6. After two or three hours, reload the previously
removed food into the compartment.
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Important:
Never use sharp metal tools to scrape off frost
from the evaporator as you could damage it.
A temperature rise of the frozen food packs,
during defrosting, may shorten their safe
storage life.
