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9. Defects that result from repairs or measures carried out by people who are not
qualified or expert or defects that result from the addition of non-original
accessories or spare parts are not covered by the guarantee.
10.Appliances that are easy to transport may be delivered or sent to the consumer
services department. Home repairs are only anticipated for bulky appliances or
built-in appliances.
11.If the appliances are built-in, built-under, fixed or suspended in such a way that
removing and replacing them in the piace where they are fitted takes more than
half an hour, the costs that result therefrom will be charged for. Connected
damage caused by these removal and replacement operations will be the
responsibility of the user.
12.If, during the guarantee period, repairing the same defect repeatedly is not
conclusive, or if the repair costs are considered disproportionate, in agreement
with the consumer, the defective appliance may be replaced with another appliance
of the same value. In this event, we reserve the right to ask for a financial
contribution calculated according to the length of time it has been used.
13.A repair under guarantee does not mean that the normal guarantee period will be
extended nor that a new guarantee period begins.
14.We give a twelve month guarantee for repairs, limited to the same defect.
15.Except in the event where liability is legally imposed, this declaration of guarantee
terms excludes any compensation for damage outside the appliance for which
the consumer wishes to assert his rights. In the event of legally admitted
liability, compensation will not exceed the purchase price paid for the appliance.
These guarantee terms are only valid for appliances purchased and used in Belgium.
For exported appliances, the user must first make sure that they satisfy the
technical conditions (e.g. : voltage, frequency, installation instructions, type of gas,
etc.) for the country concerned and that they can withstand the local climatic and
environmental conditions. For appliances purchased abroad, the user must first
ensure that they meet the qualifications required in Belgium. Non-essential or
requested adjustments are not covered by the guarantee and are not possible in alI
cases.
Our consumer services department is always at your disposal, even after the
guarantee period has expired. Address for our consumer services department:
ELECTROLUX HOME PRODUCTS BELGIUM
Bergensesteenweg, 719 -1502 LEMBEEK
Tel. 02.3630444