Problem
Possible cause
Solution
The door is left open.
Close the door. Refer to
"Door open alarm"
The temperature in the
appliance is too high.
Contact a qualified electri‐
cian or contact the nearest
Authorised Service Centre.
A or symbol is
shown instead of numbers
on the Temperature Dis‐
play.
Temperature sensor
problem.
Contact the nearest Author‐
ised Service Centre (the
cooling system will continue
to keep food products cold,
but temperature adjustment
will not be possible).
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp is defective.
Contact the nearest Author‐
ised Service Centre.
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to "Operation".
Many food products were
put in at the same time.
Wait some hours and then
check the temperature
again.
The room temperature is
too high.
Refer to climate class chart
on the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature before
storing.
The door is not closed
correctly.
Refer to "Closing the door".
The "FastFreeze" or
"Shopping" is switched
on.
Refer to "FastFreeze mode"
or "Shopping mode".
The compressor does not
start immediately after
pressing the "FastFreeze"
or "Shopping", or after
changing the temperature.
This is normal, no error
has occurred.
The compressor starts after
a period of time.
Water flows inside the re‐
frigerator.
Food products prevent
the water to flow into the
water collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
The water outlet is clog‐
ged.
Clean the water outlet.
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