6.1 What to do if...
Problem
Possible cause
Solution
The appliance is noisy.
The appliance is not sup‐
ported properly.
Check if the appliance
stands stable.
The lamp does not work.
The lamp is in stand-by
mode.
Close and open the door.
The lamp does not work.
The lamp is defective.
Contact the nearest Author‐
ised Service Centre.
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to "Operation"/"Control
panel" chapter.
Many food products were
put in at the same time.
Wait a few hours and then
check the temperature
again.
The room temperature is
too high.
Refer to climate class chart
on the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature before
storing.
The FastFreeze function
is switched on.
Refer to "FastFreeze func‐
tion".
The compressor does not
start immediately after
pressing the FastFreeze
or after changing the tem‐
perature.
This is normal, no error
has occurred.
The compressor starts after
some time.
Water flows inside the re‐
frigerator.
The water outlet is clog‐
ged.
Clean the water outlet.
Food products prevent
water from flowing into
the water collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
Water flows on the floor.
The melting water outlet
is not connected to the
evaporative tray above
the compressor.
Attach the melting water out‐
let to the evaporative tray.
Temperature cannot be
set.
The FastFreeze or Shop‐
pingMode function is
switched on.
Switch off FastFreeze or
ShoppingMode manually, or
wait until the function resets
automatically to set the tem‐
perature. Refer to "Fast‐
Freeze or ShoppingMode
function".
ENGLISH
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