7
EN
Troubleshooting
CNS
Problems
Causes
Solutions
The machine does not turn on.
The machine is not connected to the
power source.
Connect the machine to the power source.
Contact Electrolux customer service.
The pump is very noisy. Both indicator
lights for small and big cups are flash-
ing. No water flow.
No water in the tank.
Fill the tank with fresh drinking water.
1. Prime the water circuit.
2. Check correct water tank position.
The loading lever doesn’t reach the
brewing position.
Capsule inserted incorrectly.
Empty the used capsule compartment.
Repeat the sequence, open and close the lever. If
that is not enough remove the capsule manu-
ally from the compartment after unplugging the
machine.
The coffee is cold.
Preheat the cup with hot water.
The coffee is brewed too fast, the
brewed coffee is not creamy.
Capsule already used.
Open the lever and insert a new capsule.
Coffee is not brewed or brewed in
drips only.
Coffee spout is clogged
Clean the coffee spout.
Circuit is not primed
Prime the water circuit.
Hot water / steam is not dispensed.
Hot water / steam spout is clogged.
Clean the steam spout with a needle (the machine
needs to be unplugged and the steam / hot water
knob needs to be closed).
The milk does not froth.
Not suitable milk.
Use fresh, partially skimmed milk.
The milk is too hot.
Use milk at refrigerator temperature.
The hot water / steam spout is clogged.
Clean the steam spout with a needle (the machine
needs to be unplugged and the steam / hot water
knob needs to be closed).
The machine requires a lot of time to
heat up.
The machine has limescale build up.
Descale the machine.
