Problem
Possible cause
Solution
Door was not closed com‐
pletely.
Make sure the door is
closed completely.
Stored food was not wrap‐
ped.
Wrap food in suitable
packaging before storing it
in the appliance.
Water flows inside the re‐
frigerator.
Food products prevent the
water from flowing into the
water collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
The water outlet is clog‐
ged.
Clean the water outlet.
Water flows on the floor.
The melting water outlet is
not connected to the evap‐
orative tray above the com‐
pressor.
Attach the melting water
outlet to the evaporative
tray.
Temperature cannot be
set.
The "FastFreeze function"
or "FastCool function" is
switched on.
Switch off "FastFreeze
function" or "FastCool
function" manually, or wait
until the function deacti‐
vates automatically to set
the temperature. Refer to
"FastFreeze function" or
"FastCool function" sec‐
tion.
The temperature in the ap‐
pliance is too low/too high.
The temperature is not set
correctly.
Set a higher/lower temper‐
ature.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The food products' temper‐
ature is too high.
Let the food products tem‐
perature decrease to room
temperature before stor‐
age.
Many food products are
stored at the same time.
Store less food products at
the same time.
The thickness of the frost
is greater than 4-5 mm.
Defrost the appliance.
The door has been opened
often.
Open the door only if nec‐
essary.
The FastFreeze function is
switched on.
Refer to "FastFreeze func‐
tion" section.
The FastCool function is
switched on.
Refer to "FastCool func‐
tion" section.
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