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20

Solutions to Common Problems

Troubleshooting Guide

Before calling for service, review this list. It may save you time and expense. This list 

includes common occurrences that are not the result of defective workmanship or 

materials in this appliance.

Concern

Potential Cause

Common Solution

Appliance Operation

Appliance does  

not run.

•  Appliance is plugged 

into a circuit that has a 

ground fault interrupt.

•  Temperature control set 

to “OFF”.

•  Appliance may not be 

plugged in, or plug may 

be loose.

•  House fuse blown or 

tripped circuit breaker. 

•  Power outage.

•  Use another circuit. If you are 

unsure about the outlet, have it 

checked by a certified technician.

•  See “Setting the IQ Touch™ 

Electronic Control” section.

•  Ensure plug is tightly pushed  

into outlet. 

•  Check/replace fuse with a  

15-amp time delay fuse. Reset 

circuit breaker.

•  Check house lights. Call local 

Electric Company.

Appliance runs 

too much or  

too long.

•  Room or outside 

weather is hot.

•  Appliance has recently 

been disconnected for 

a period of time.

•  Large amount of warm 

or hot food have been 

stored recently.

•  Door is opened too 

frequently or kept open 

too long.

•  Door may be slightly open
•  Temperature control is 

set too low. 

•  Appliance gaskets are 

dirty, worn, cracked or 

poorly fitted.

•  It’s normal for the appliance to work 

harder under these conditions.

•  It takes 24 hours for the appliance 

to cool down completely. 

•  Warm food will cause the 

appliance to run more until the 

desired temperature is reached.

•  Warm air entering the Freezer 

causes it to run more. Open the 

door less often.

•  See “DOOR PROBLEMS”.
•  Set control to a warmer setting. 

Allow several hours for the 

temperature to stabilize.

•  Clean gaskets (See Care and 

Cleaning Chart). Worn, cracked or 

poorly fitting gaskets should  

be replaced.

Interior 

temperature is 

too cold.

•  Temperature control is 

set too low.

•  Set control to a warmer setting. 

Allow several hours for the 

temperature to stabilize.

Interior 

temperature is 

too warm.

•  Temperature control is 

set too warm. 

•  Door is opened too 

frequently or kept open 

too long.

•  Door may be  

slightly open.

•  Large amount of warm 

or hot food have been 

stored recently.

•  Appliance has recently 

been disconnected for 

a period of time.

•  Set control to a colder setting. 

Allow several hours for the 

temperature to stabilize.

•  Warm air entering the appliance 

causes it to run more. Open the 

door less often.

•  See “DOOR PROBLEMS”. 

•  Wait until the appliance has  

had a chance to reach its  

selected temperature.

•  Appliance requires 24 hours to 

cool down completely.

External surface
temperature is 

warm.

•  The external walls can be 

as much as 30ºF warmer 

than room temperature.

•  This is normal while the 

compressor works to transfer heat 

from inside the cabinet.

Summary of Contents for EI32AR80QS

Page 1: ...EN FREEZER FR CONGÉLATEUR ES CONGELADOR A01061301 August 2014 USE AND CARE GUIDE GUIDE D UTILISATION ET D ENTRETIEN GUIA DE USO Y CUIDADO ...

Page 2: ...7 Care Cleaning 18 Solutions To Common Problems 20 Warranty Information 23 Table of contents Questions For toll free telephone support in the U S and Canada 1 877 4ELECTROLUX 1 877 435 3287 For online support and product information visit http www electroluxappliances com NOTE Registering your product with Electrolux enhances our ability to serve you You can register online at www electroluxapplia...

Page 3: ...ad all safety instructions before using your new refrigerator DANGER DANGER indicates an imminently hazardous situation which if not avoided will result in death or serious injury Remove all staples from the carton to avoid injury Staples can also damage finishes if they come in contact with other appliances or furniture Child Safety Packing Materials Packing cartons covered with rugs bedspreads p...

Page 4: ...receptacle to prevent damaging the power cord To avoid electrical shock unplug the unit before cleaning and before replacing a light bulb or LED light Performance may be affected if the voltage varies by 10 or more Operating the appliance with insufficient power can damage the compressor Such damage is not covered under your warranty Do not plug the unit into an outlet controlled by a wall switch ...

Page 5: ...with product features and terminology NOTE Features may vary according to model Toe Grille Condiment Shelf Adjustable Two Liter Bins Mid Level Baskets Light Switch Tall Basket Air Baffle Pure Air Filter Advantage Adjustable Bottom Hinge Luxury Design LED Ramp up Lighting IQTouch Electronic Control Luxury Design Glass Shelves Soft Freeze Bin w tall Bottle Retainer Ice Bin Ice Maker Luxury Design LED...

Page 6: ... mm Top Back 1 25 4 mm Allow for trim kit if it to be installed with the unit CAUTION DO NOT install the appliance where the temperature will drop below 40 F 13 C or rise above 110 F 43 C The compressor will not be able to maintain proper temperatures inside the unit DO NOT block the toe grille on the lower front of your appliance Sufficient air circulation is essential for the proper operation of...

Page 7: ...uld be tightened and sub flush Allen set screw should be seated just below the surface of the end cap of handle end cap The end caps should be drawn tight to door with no gaps Toe Grille Removal To remove the toe grille use a Phillips head screwdriver and remove the two screws holding the toe grille to the cabinet Then pull the toe grille away from the unit Leveling The freezer must have all botto...

Page 8: ...y require at least one extraction of the second unit to properly align units in a built in application Leveling Door with Adjustable Hinge Use the lower hinge adjustment to fine tune the door height and for final cabinet spacing Use a 7 16 socket or wrench to adjust the screw at the bottom of the lower hinge Adjusting Doors For Matching Tall Refrigerator Tall Freezer Pair The doors may also be adj...

Page 9: ... ELECTRONIC CONTROL The IQ Touch Electronic Control is located inside the appliance Temperature is factory preset to provide satisfactory food storage temperatures However the temperature control is adjustable to provide a range of temperatures for your personal satisfaction door ajar power fail replace air filter d l o h s s e r p t e s e r o t d l o h air filter temp mode alarm off control lock ...

Page 10: ... r o t d l o h air filter temp mode alarm off control lock Power Fail The POWER FAIL indicator light informs you that due to a power failure the cabinet temperature exceeded 23ºF 5ºC If the power failure lasted more than 1 hour the display alternates between showing the power failure duration Hours and DURATION LED illuminate in the display and the cabinet temperature ºF or ºC illuminates every se...

Page 11: ...lly The display will alternate between E7 and 10 F 23 C at second intervals The control will then enter a mode that runs the unit in a manner that maintains the factory set cabinet temperature until the condition is resolved The audible alarm can be turned off by pressing the ALARM OFF key Sabbath Mode The Sabbath Mode is a feature that disables portions of the appliance and its controls in accord...

Page 12: ...neral you should change the air filter with Part Number EAFCBF every 6 months to ensure optimal filtering of freezer odors The replacement air filter can be purchased on the Electrolux website http www electroluxappliances com or call toll free in the U S and Canada 1 877 4ELECTROLUX 1 877 435 3287 Your electronic control is equipped with a Change Filter Indicator to remind you to change your filt...

Page 13: ...onnected to soft water ensure that the softener is maintained and working properly IMPORTANT Ensure that your water supply line connections comply with all local plumbing codes Before Installing The Water Supply Line You Will Need Basic Tools adjustable wrench flat blade screwdriver and Phillips screwdriver Access to a household cold water line with water pressure between 30 and 100 psi A water su...

Page 14: ...reezer from electric power source 2 Place end of water supply line into sink or bucket Turn ON water supply and flush supply line until water is clear Turn OFF water supply at shutoff valve 3 Remove plastic cap from water valve inlet and discard cap 4 If you use copper tubing Slide brass compression nut then ferrule sleeve onto water supply line Push water supply line into water valve inlet as far...

Page 15: ... water supply valve to the closed position Ice cubes stored too long may develop an odd flavor Empty the ice container and ensure that the wire signal arm is in its down or ON position The ice maker will then produce more ice Occasionally shake the ice container to keep ice separated Keep the wire signal arm in its up or OFF position until the freezer is connected to the water supply or whenever t...

Page 16: ...n Insert into slots Adjustable Door Bins This model is equipped with adjustable door bins that can be moved to suit individual needs To Move Door Bins Lift the bin straight up Remove the bin Place the bin in desired position Lower the bin onto supports until locked in place Mid Level Baskets This model is equipped with two mid level baskets for convenient storage of small items Tall Lower Basket T...

Page 17: ...nces such as a range oven or dishwasher If this is not possible a section of cabinetry or an added layer of insulation between the two appliances will help the unit operate more efficiently Level the appliance so that the door closes tightly Refer to the SETTING THE TEMPERATURE CONTROL section for the suggested temperature control settings Do not overcrowd the unit or block cold air vents Doing so...

Page 18: ...mediately and clean at least twice a year Never use metallic scouring pads brushes abrasive cleaners or strong alkaline solutions on any surface Do not wash any removable parts in a dishwasher Always unplug the electrical power CAUTION When moving the appliance pull straight out Do not shift the unit from side to side as this may tear or gouge the floor covering Damp objects stick to cold metal su...

Page 19: ...rs etc in dishwasher Glass Shelves Soap and water Glass cleaner Mild liquid sprays Allow glass to warm to room temperature before immersing in warm water Sudden temperature changes can cause glass breakage Exterior Handles Soap and water Non abrasive glass cleaner Do not use commercial household cleaners containing ammonia bleach or alcohol to clean handles Use a soft cloth to clean smooth handles...

Page 20: ... s normal for the appliance to work harder under these conditions It takes 24 hours for the appliance to cool down completely Warm food will cause the appliance to run more until the desired temperature is reached Warm air entering the Freezer causes it to run more Open the door less often See DOOR PROBLEMS Set control to a warmer setting Allow several hours for the temperature to stabilize Clean ...

Page 21: ...mpressor comes on Metal parts undergo expansion and contraction as in hot water pipes This is normal Sound will level off or disappear as appliance continues to run Bubbling or gurgling sound Refrigerant used to cool appliance is circulating throughout the system This is normal Vibrating or rattling noise Appliance is not level It rocks on the floor when it is moved slightly Floor is uneven or wea...

Page 22: ...r Refer to the LEVELING section Ensure floor can adequately support appliance Level the appliance by putting wood or metal shims under part of the appliance Lighting Problems Light bulb is not on The LED or light bulb is burned out No electric current is reaching the appliance Control is in Sabbath mode Sb is displayed on control Follow directions under the Luxury Design Lighting section See APPLI...

Page 23: ...mages to the finish of appliance or home incurred during transportation or installation including but not limited to floors cabinets walls etc 14 Damages caused by services performed by unauthorized service companies use of parts other than genuine Electrolux parts or parts obtained from persons other than authorized service companies or external causes such as abuse misuse inadequate power supply...

Page 24: ...24 www electrolux store com ...

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