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Warranty

Major Appliance Warranty Information

Your appliance is covered by a one year limited warranty. For one year from your original date of purchase, Electrolux will repair or 
replace any parts of this appliance that prove to be defective in materials or workmanship when such appliance is installed, used, and 
maintained in accordance with the provided instructions.  In addition, the cabinet liner and sealed refrigeration system (compressor, 
condenser, evaporator, dryer or tubing) of your appliance is covered by a two through five year limited warranty.  During the 2nd through 
5th years from your original date of purchase, Electrolux will repair or replace any parts in the cabinet liner and sealed refrigeration 
system which prove to be defective in materials or workmanship when such appliance is installed, used, and maintained in accordance 
with the provided instructions.

Exclusions 

This warranty does not cover the following:

 

1. 

Products with original serial numbers that have been removed, altered or cannot be readily determined.

 

2. 

Product that has been transferred from its original owner to another party or removed outside the USA or Canada.

 

3. 

Rust on the interior or exterior of the unit.

 

4. 

Products purchased “as-is” are not covered by this warranty. 

 

5. 

Food loss due to any refrigerator or freezer failures.

 

6. 

Products used in a commercial setting.  

 

7. 

Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances not in ordinary 
household use or used other than in accordance with the provided instructions.

 

8. 

Service calls to correct the installation of your appliance or to instruct you how to use your appliance.

 

9. 

Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves, etc., which are not a 
part of the appliance when it is shipped from the factory. 

  10. 

Service calls to repair or replace appliance light bulbs, air filters, water filters, other consumables, or knobs, handles, or other 
cosmetic parts.

  11. 

Pickup and delivery costs; your appliance is designed to be repaired in the home.

  12. 

Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip charges, or mileage 

expense for service calls to remote areas, including the state of Alaska.

  13. 

Damages to the finish of appliance or home incurred during transportation or installation, including but not limited to floors, 
cabinets, walls, etc.

  14. 

Damages caused by: services performed by unauthorized service companies; use of parts other than genuine Electrolux 
parts or parts obtained from persons other than authorized service companies; or external causes such as abuse, misuse, 
inadequate power supply, accidents, fires, or acts of God.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE REPAIR OR REPLACEMENT 
AS PROVIDED HEREIN. 

CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR 

FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, 
BUT NOT LESS THAN ONE YEAR.
 ELECTROLUX SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES 
SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED 
WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION 
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE 
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. 
YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

If You Need Service

Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period should service be required. 
If service is performed, it is in your best interest to obtain and keep all receipts. Service under this warranty must be obtained by 
contacting Electrolux at the addresses or phone numbers below.

This warranty only applies in the USA, Puerto Rico and Canada. In the USA and Puerto Rico, your appliance is warranted by Electrolux 
Major Appliances North America, a division of Electrolux Home Products, Inc. In Canada, your appliance is warranted by Electrolux 

Canada Corp. Electrolux authorizes no person to change or add to any obligations under this warranty. Obligations for service and parts 
under this warranty must be performed by Electrolux or an authorized service company. Product features or specifications as described 
or illustrated are subject to change without notice.  

USA
1-877-435-3287
Electrolux Major Appliances North America

10200 David Taylor Drive

Charlotte, NC  28262

Canada
1-800-265-8352

Electrolux Canada Corp.
5855 Terry Fox Way  

Mississauga, Ontario, Canada  L5V 3E4

Summary of Contents for EI26SS30J S

Page 1: ...241868905 July 2010 Use Care Guide Side By Side Refrigerator Guia de Uso y Cuidado Refrigerador de dos puertas Guide d utilisation et d entretien Réfrigérateur à compartiments juxtaposés ...

Page 2: ...Connecting The Water Supply 10 Feature Overview 12 Controls 13 Storage Features 18 Automatic Ice Water Maker Dispenser 25 Changing The Filter 28 Storing Food Saving Energy 30 Normal Operating Sounds Sights 31 Care Cleaning 32 Warranty 35 Solutions To Common Problems 36 Table of contents Questions For toll free telephone support in the U S and Canada 1 877 4ELECTROLUX 1 877 435 3287 For online supp...

Page 3: ...ers and can quickly cause suffocation Destroy or recycle the product s carton plastic bags and any other exterior wrapping material immediately after the refrigerator is unpacked Children should never play with these items Child Entrapment And Suffocation These problems are not limited to the past Whether junked abandoned or temporarily stored even for a few hours unattended refrigerators and free...

Page 4: ...power cord Always grip the plug firmly and pull straight out from the receptacle to prevent damaging the power cord Unplug the refrigerator before cleaning and before replacing a light bulb to avoid electrical shock Performance may be affected if the voltage varies by 10 or more Operating the refrigerator with insufficient power can damage the compressor Such damage is not covered under your warra...

Page 5: ...he temperature will drop below 55 F 13 C or rise above 110 F 43 C The compressor will not be able to maintain proper temperatures inside the refrigerator DO NOT block the toe grille on the lower front of your refrigerator Sufficient air circulation is essential for the proper operation of your refrigerator NOTE If your refrigerator is placed with the door hinge side against a wall you may have to ...

Page 6: ...seals touching the cabinet on all four sides NOTE The refrigerator doors are designed to shut by themselves within a 20 degree opening 4 After leveling verify door stop contacts lower hinge and top of door does not contact upper hinge through full movement of door from fully closed to fully open 5 Reinstall set screw locking the door height 6 Replace the toe grille by fitting it into place see Toe...

Page 7: ...om the door shelves 4 Close the doors To remove the refrigerator top hinge cover 1 Remove the three screws from each cover over the top door hinges 2 Lift hinge cover straight up and off Top Hinge Cover Rear Screw Top Hinge Cover Front Screw Bottom Hinge Screw Top Hinge Screw To remove the refrigerator door 1 Trace lightly around the door s top hinge with a pencil This makes reinstallation easier ...

Page 8: ...rough it Lift the door off of the bottom hinge 5 Remove the two bottom hinge screws and hinge if necessary 6 Lay the door on its side to avoid damage to the water tube extending from the bottom hinge To reinstall the freezer door reverse the above steps Once both doors are in place ensure they are aligned with each other and level Please see To level the doors using the lower hinge for models with...

Page 9: ...y against door fasten upper and lower Allen set screws B with supplied Allen wrench 4 Repeat steps 2 and 3 to install refrigerator handle Ensure the holes for the set screws are facing towards the freezer door A B Freezer Lower End Cap A B Refrigerator Lower End Cap A B Freezer Upper End Cap A B Refrigerator Upper End Cap NOTE All set screws should be tightened and sub flush Allen set screw should...

Page 10: ... supply line copper tubing only to rear panel of refrigerator as shown 6 Coil excess water supply line copper tubing only about 2 turns behind refrigerator as shown and arrange coils so they do not vibrate or wear against any other surface 7 Turn ON water supply at shutoff valve and tighten any connections that leak 8 Reconnect refrigerator to electrical power source 9 To turn ice maker on lower w...

Page 11: ...Maker Fill Tube Brass Compression Nut IMPORTANT After connecting the water supply refer to How to Prime the Water Supply System for important information about priming an empty water supply system Your refrigerator s water supply system includes several tubing lines a water filter a water valve and a water tank To ensure that your water dispenser works properly this system must be completely fille...

Page 12: ...Crisper Pan and Cover Crisper Pan and Cover Tilt Out Door Bin Tilt Out Door Bin Large Basket Small Basket and Cover Large Glide Out Basket Glass Shelf Ice Container Water Filter Air Filter Ice Cream Shelf Door Light Switch Door Light Switch SpillProof Sliding Shelves TM SpillProof Sliding Shelf TM Meat Keeper or Perfect Temp Drawer Dairy Compartment Fixed Door Bin NOTE Features may vary according ...

Page 13: ...13 Controls Wave TouchTM IQ TouchTM ...

Page 14: ...asing the time between automatic defrost This feature is automatically activated during long periods between door openings Vacation mode is manually activated when the red indicator is lit water filter Touch to display filter condition status Press and hold for three seconds to reset air filter Touch to display filter status Press and hold for three seconds to reset temp display When active it all...

Page 15: ...wledged Power Fail In the event of a power failure the power fail alert will be displayed and the alarm off key will be illuminated and you will hear an audible alarm until the alarm off icon is pressed acknowledging the alarm Other modes may be turned off until the alarm is acknowledged When the power fail alert is turned off the refrigerator will resume nor mal operation The high temp alarm may ...

Page 16: ...us Press and hold for three seconds to reset temp display Touch to toggle the freezer and fridge temps display on and off Touch and hold temp display to toggle display from Fahrenheit to Celsius mute sounds Tones emitted by each keypress can be turned off based on user preference The sounds are muted when the red indicator is lit Warning signals will stay active Your refrigerator is equipped with ...

Page 17: ...lluminate until pressed acknowledg ing the alarm at which time the highest temperature reached will be displayed and the refrigerator will resume normal opera tion All other modes are turned off until the alarm is acknowledged Power Fail In the event of a power failure the power fail alert will be displayed and the mute sounds icon will be illuminated and you will hear an audible alarm until the m...

Page 18: ...ly are located in fixed positions at the bottom of the fresh food compartment Crispers Crisper drawers are designed for storing fruits vegetables and other fresh produce Before storing items in a crisper Wash items in clear water and remove excess water Wrap any items that have strong odors or high moisture content 2 3 1 1 Tighten Spacers to Remove Shelf Loosen Spacers to Stabilize Shelf Against L...

Page 19: ...ift the front slightly and remove the drawer Meat keeper some models Some models are equipped with a meat keeper drawer for short term storage of bulk meat items This drawer includes a sliding control for adjusting the temperature inside Any meat to be kept longer than two days should be frozen If you store fruits or vegetables in this drawer set it to a warmer temperature to prevent freezing Cris...

Page 20: ... pressing the F C button 3 Press either the up or down scroll buttons to illuminate the desired item 4 The drawer will begin controlling to the temperature shown for the item selected 5 One of the three favorite selections can be chosen by illuminating it The temperature can then be adjusted up by pressing the button or down by pressing the button The drawer will store the selected temperature set...

Page 21: ...controlled drawer The Perfect Temp Drawer is intended for packaged food products only Leafy vegetables and unpackaged fruits are best kept in one of the lower crisper drawers The thaw setting holds a temperature for thawing frozen foods for a specific amount of time At the end of that time it then switches to the mixed items setting to store the thawed food To remove the Perfect Temp Drawer frame ...

Page 22: ...ully snap into the grooves in the shelf 5 Reconnect the frame connector to the control unit and reinstall the drawer Refrigerator on off button and the Perfect Temp Drawer When the refrigerator is turned off by pressing the main Wave Touch or IQ Touch on off button the Perfect Temp Drawer will also be turned off When the refrigerator is turned back on the Perfect Temp Drawer will resume operation ...

Page 23: ... shelf The extra shelf attaches to the top of the ice dispenser container It allows storage of both round and rectangular cartons such as your favorite ice cream Pizza rack some models The tall bottle retainer keeps tall containers in the bin from falling forward when opening or closing the refrigerator door To install snap the ends of the retainer over the edge of the retainer wall as shown in th...

Page 24: ...od compartment door for short term storage of cheese spreads or butter The dairy compartment which includes a lift up cover that may be locked and a dairy divider some models is designed to be warmer than the open storage area to accommodate these types of food Dairy Compartment some models ...

Page 25: ...0 minutes Using the ice maker after installation Before making ice for the first time be sure to prime the water supply system Air in new plumbing lines can result in two or three empty ice maker cycles Furthermore if the system is not flushed the first ice cubes may be discolored or have an odd flavor OFF ON Wire Signal Arm IMPORTANT Your ice maker is turned on at the factory so it can work as so...

Page 26: ...nds are normal when the ice maker is operating Motor running Ice dropping into ice container Water valve opening or closing Ice loosening from tray Running water When dispensing ice you will hear a snapping or clicking sound when the ice chute opens and closes Turn off the ice maker when cleaning the freezer and during vacations If you turn off the ice maker for a long period of time you should al...

Page 27: ...ee turns see below until the ice bin fits into place with the drive mechanism If the auger is not properly aligned when replacing the ice bin the refrigerator will only dispense Crushed Ice The freezer door may also not close properly causing warm air to leak into the freezer CAUTION NEVER use an ice pick or similar sharp instrument to break up the ice This could damage the ice storage bin and dis...

Page 28: ...Air Filter Reset button on the electronic control panel for three seconds When the display changes from Replace to Good the status has been reset 6 The Air Filter Reset will turn itself off after a few seconds Ordering replacement filters Order new filters by calling toll free 877 808 4195 visiting www electroluxappliances com or seeing the dealer where you bought your refrigerator Electrolux reco...

Page 29: ...ntageTM ice and water filter Rated service flow 5 gallons per minute Maximum Rated Pressure 100 pounds per square inch Operating Temp Min 33 F Max 100 F Recommended Minimum Operating Pressure 30 pounds per square inch To replace your PureAdvantageTM water filter It is not necessary to turn the water supply off to change the filter Be ready to wipe up any small amounts of water released during the ...

Page 30: ...ezer at one time This overloads the freezer slows the rate of freezing and can raise the temperature of frozen foods Leave a space between packages so cold air can circulate freely allowing food to freeze as quickly as possible Avoid storing hard to freeze foods such as ice cream and orange juice on the freezer Storing Food Saving Energy door shelves These foods are best stored in the freezer inte...

Page 31: ...a snapping or clicking sound when turning the cooling system on and off F Condenser fan You may hear air being forced through the condenser G Compressor Modern high efficiency compressors run much faster than in the past The compressor may have a high pitched hum or pulsating sound H Water valve Makes a buzzing sound each time it opens to fill the ice maker I Drain pan not removable You may hear w...

Page 32: ...T If you store or move your refrigerator in freezing temperatures be sure to completely drain the water supply system Failure to do so could result in water leaks when the refrigerator is put back into service Contact a service representative to perform this operation CAUTION Pull the refrigerator straight out to move it Shifting it from side to side may damage flooring Be careful not to move the ...

Page 33: ...l cleaners Never use CHLORIDE or cleaners with bleach to clean stainless steel Clean stainless steel front and handles with non abrasive soapy water and a dishcloth Rinse with clean water and a soft cloth Use a non abrasive stainless steel cleaner These cleaners can be purchased at most home improvement or major department stores Always follow manufacturer s instruction Do not use household cleane...

Page 34: ...r appliance lighting To replace light bulbs 1 Unplug your refrigerator s power cord 2 Wear gloves as protection against possible broken glass 3 Remove light cover if necessary 4 Unscrew and replace old bulb with an appliance bulb of the same type and wattage normally 40 watts 5 Replace light cover if necessary 6 Plug in the refrigerator s power cord Light Socket Located Behind Right Rear of Ice Co...

Page 35: ...3 Damages to the finish of appliance or home incurred during transportation or installation including but not limited to floors cabinets walls etc 14 Damages caused by services performed by unauthorized service companies use of parts other than genuine Electrolux parts or parts obtained from persons other than authorized service companies or external causes such as abuse misuse inadequate power su...

Page 36: ... Automatic ice maker is operating Doors are opened too frequently or too long Refrigerator freezer door may be slightly open Freezer control is set too cold control found in fresh food section Fresh food freezer gasket is dirty worn cracked or poorly fitted It s normal for the refrigerator to work longer under these conditions It takes 8 12 hours for the refrigerator to cool down completely Ice ma...

Page 37: ...ing point for maximum fresh storage time It is normal for ice crystals to form due to the moisture content of meat Temperatures Are Too Warm Problem Cause Correction Freezer Refrigerator temperature is too warm Doors are opened too frequently or too long Door is slightly open Warm air enters the refrigerator whenever the door is opened Open the door less often See Problem section Opening Closing o...

Page 38: ...Fruits and vegetables are kept past their prime Dry items before putting them in the drawer Water collecting in bottom of drawer is normal Routinely clean out old fruits and vegetables especially if they begin to break down Moisture collects on outside of refrigerator or between doors Weather is humid Door is slightly open causing cold air from inside refrigerator to meet warm air from outside Thi...

Page 39: ...o clicks Ice maker is not making enough ice Ice maker is producing less ice than you expect Freezer is not cold enough Household water line valve is not completely open Check to see if water dispenser is dispensing slower than normal Ice maker should produce approximately 4 5 pounds of ice every 24 hours Fast Ice should produce up to 6 pounds of ice every 24 hours See Problem section Temperatures ...

Page 40: ... filter cartridge could be clogged Replace the filter cartridge Dispensing system operates best at 30 100 psi water pressure Well water pressures should fall within this range Water Dispenser Problem Cause Correction Dispenser will not dispense water Water supply is not connected Household water line valve is not open Freezer door is not closed Ice water filter cartridge is clogged Front filter no...

Page 41: ... refrigerator Contact a carpenter to correct a sagging or sloping floor Ensure floor is level and solid and can adequately support the refrigerator Contact a carpenter to correct a sagging or sloping floor Drawers are difficult to move Food is touching shelf on top of drawer Track that drawers slide on is dirty Keep less food in drawer Clean drawer runners and tracks See Care Cleaning Tips Light B...

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