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33

Common Solutions for Concerns

Concern

Potential Cause

Common Solution

Refrigerator Operations (continued)

Refrigerator 

runs too 

much or too 

long.

•  Room or outside 

weather is hot.

•  Refrigerator has recently 

been disconnected for a 

period of time.

•  Automatic ice maker is 

operating.

•  Doors are opened too 

frequently or too long.

•  Refrigerator/freezer door 

may be slightly open. 

 

•  Freezer control is set too 

cold (control found on 

side of left hand door). 

•  Fresh food/freezer 

gasket is dirty, worn, 

cracked, or poorly fitted.

•  This model is provided with 

a high-efficiency, variable-

speed compressor.

•  It’s normal for the refrigerator to work 

longer under these conditions.

•  It takes 8-12 hours for the refrigerator 

to cool down completely. 

•  Ice maker operation causes 

refrigerator to run slightly more.

•  Warm air entering the refrigerator causes 

it to run more. Open doors less often.

•  Ensure refrigerator is level. Keep 

food and containers from blocking 

door. See Problem section, Opening/ 

Closing of Doors/ Drawers.

•  Set freezer control to warmer 

setting until refrigerator temperature 

is satisfactory. Allow 24 hours for 

temperature to stabilize.

•  Clean or change gasket. Leaks in door 

seal will cause refrigerator to run longer in 

order to maintain desired temperatures.

•  It is normal for the compressor to run 

for long periods of time.

Digital 

temperature 

displays are 

flashing.

•  Electronic control 

system has detected a 

performance problem.

•  Call your Electrolux service 

representative, who can interpret any 

messages or number codes flashing 

on the digital displays.

Temperatures Are Too Cold

Freezer 

temperature 

too cold. 

Refrigerator 

temperature is 

satisfactory.

•  Fast Freeze function is 

activated.

•  Freezer control is set too 

cold. 

•  Ice maker is on. 

 

•  Fast Ice function is 

activated.

•  Deactivate Fast Freeze function. 

•  Set freezer control to a warmer 

setting. Allow 24 hours for 

temperature to stabilize.

•  It is normal for the freezer 

compartment to over cool while 

automatic ice maker is on.

•  Deactivate Fast Ice function.

Refrigerator 

temperature too 

cold. Freezer 

temperature is 

satisfactory.

•  Refrigerator control is 

set too cold.

•  Set refrigerator control to a 

warmer setting. Allow 24 hours for 

temperature to stabilize.

Food stored 

in drawers 

freezes.

•  Refrigerator control is 

set too cold.

•  See solution above.

Food stored 

in Meat 

Keeper 

freezes (select 

models).

•  Meat Keeper 

temperature control is 

set too cold.

•  Adjust Meat Keeper temperature control 

to a warmer setting. Meat should be 

stored at a temperature just below the 

freezing point for maximum fresh storage 

time. It is normal for ice crystals to form 

due to the moisture content of meat.

Summary of Contents for EI23BC60KS8A

Page 1: ...ezer refrigerator FR réfrigérateur à portes françaises congélateur en bas ES refrigerador con congela dor inferior de puerta doble 808055902 April 2016 Use and care guide Guide d utilisation et d entretien Guia de Uso y Cuidado ...

Page 2: ...24 Normal Operating Sounds Sights 25 Changing the Water and Air Filters 26 Care and Cleaning 28 Common Solutions for Concerns 31 Warranty 35 Table of contents Questions For toll free telephone support in the U S and Canada 1 877 4ELECTROLUX 1 877 435 3287 For online support and product information visit http www electroluxappliances com Doors Handles are secure and tight Door seals completely to c...

Page 3: ...lity and other hazards Do not operate the refrigerator in the presence of explosive fumes Avoid contact with any moving parts of the automatic ice maker Remove all staples from the carton to avoid injury Staples can also damage finishes if they come in contact with other appliances or furniture Child Safety Packing Materials Packing cartons covered with rugs bedspreads plastic sheets or stretch wr...

Page 4: ...lug for your protection against electrical shock hazards It must be plugged directly into a properly grounded three prong receptacle The receptacle must be installed in accordance with local codes and ordinances Consult a qualified electrician Do not use an extension cord or adapter plug If the power cord is damaged it should be replaced by the manufacturer service technician or a qualified person...

Page 5: ...ity The illustration below is provided to assist you with familiarizing yourself with product features and terminology Wire Shelf inside freezer drawer Toe Grille Luxury DesignTM Shelves Freezer Baskets with organizers Soft Closing Perfect TempTM Drawer PTD or Deli Drawer with humidity slides Luxury GlideTM Crisper Drawer Luxury GlideTM Crisper Drawer Water Filter LED Light Tilt Can Bin Special It...

Page 6: ...e a place that is near a grounded non GFCI electrical outlet Do Not use an extension cord or an adapter plug If possible place the refrigerator out of direct sunlight and away from the range dishwasher or other heat sources The refrigerator must be installed on a floor that is level and strong enough to support a fully loaded refrigerator Consider water supply availability for models equipped with...

Page 7: ...erator Door Align ment if necessary Guidelines for final positioning of your refrigerator All four corners of the cabinet must rest firmly on the floor The sides should tilt inch 6 mm from front to back to ensure that doors close and seal properly Doors should align with each other and be level Most of these conditions can be met by raising or lowering the adjustable front rollers To raise turn ad...

Page 8: ...sired location To level the doors using the adjustable lower hinge select models 1 Remove all food items from door bins on door being adjusted 2 Open doors to 90 degrees 4 Rotate door stop until it makes contact with the lower hinge 5 Retighten screw 6 Ensure door stops in desired location before resuming normal use Adjusting Door Rotate Door to Desired Location Re tighten Screw Rotate Door Stop R...

Page 9: ...there should be a separation about the thickness of a coin 0 060 inches or 1 5 mm between the guide and flipper mullion 3 Retighten screw 3 Lift the door while adjusting the washer To raise the door rotate washer clockwise when viewed from the bottom To lower door rotate washer counterclockwise when viewed from the bottom Flipper Mullion Mullion Guide Thickness of a Coin Adjusting Flipper Mullion ...

Page 10: ... locked position by pulling the slide mechanism toward you 2 Lift the hanger directly upwards and pull toward you to remove it from the ladder 3 Place top hooks of the hanger into the desired slot and lower straight down until lower hooks rest on the ladder 4 Relock shelf by pushing the slide mechanism away from you 6 Gently set the shelf onto the hanger once the back is secured by the hanger 5 Wh...

Page 11: ...ll apart Remove the two screws from the top hinge Lift the door off of the bottom hinge and set it aside Lower Hinge Removal 3 Unscrew the three lower hinge screws and hinge if necessary Removing the Doors Getting through narrow spaces If your refrigerator will not fit through an entrance area you can remove the doors Check first by measuring the entrance To prepare for removing the doors 1 Make s...

Page 12: ...e 4 hex head drawer screws 2 Lift up drawer to remove Remove Hex Head Drawer Screw DO NOT Remove Other Screws DO NOT Loosen or Remove These 3 Hex Screws Replacing Freezer Drawer 1 Lower drawer back into place 2 Replace 4 hex head drawer screws and tighten ...

Page 13: ...ring the holes for the set screws are facing towards the opposite door 3 While holding handle firmly against door fasten upper and lower Allen set screws C with supplied Allen wrench 4 Repeat steps 2 and 3 to install opposite handle Ensure the holes for the set screws are facing towards the first door 5 Position freezer handle end caps over left and right pre installed shoulder bolts that are fast...

Page 14: ... state building codes Electrolux recommends for homes with existing valves its Smart Choice water line kit 5305513409 with a 6 ft 1 8 meters Stainless Steel Water Line and for homes without an existing valve Electrolux recommends its Smart Choice water line kit 5305510264 with a 20 ft 6 meters Copper Water Line with self tapping saddle valve Please refer to www electroluxappliances com for more in...

Page 15: ...inlet and discard cap 4 If you use copper tubing Slide brass compression nut then ferrule sleeve onto water supply line Push water supply line into water valve inlet as far as it will go inch 6 mm Slide ferrule sleeve into valve inlet and finger tighten compression nut onto valve Tighten another half turn with a wrench DO NOT overtighten See Figure 1 If you use braided flexible stainless steel tub...

Page 16: ...ones to their factory default settings on off Press and hold for three seconds to turn off the cooling system to clean the refrigerator It also turns off the ice maker The temperature displays will read OFF vacation mode Conserves energy by increasing the time between automatic defrost This feature is automatically activated during long periods between door openings Vacation mode is manually activ...

Page 17: ...m is acknowledged The power fail alert is turned off and the refrigerator will resume normal operation The high temp alarm may also be illuminated until a safe operating range temperature has been reached Controls IQ TouchTM Sabbath Mode The Sabbath Mode is a feature that disables portions of the refrigerator and its controls for IQ TouchTM in accordance with observance of the weekly Sabbath and r...

Page 18: ...Turning the ice maker on and off Ice production is controlled by lifting lowering the ice maker s wire signal arm To gain access to the ice maker pull the freezer drawer out Lift the wire signal arm to turn the ice maker OFF and lower the wire signal arm to turn it ON Ice maker tips If your refrigerator is not connected to a water supply or the water supply is turned off turn off the ice maker by ...

Page 19: ...features Storage Features To change the position of a shelf 1 Remove shelf from its locked position by pulling the slide mechanism toward you 2 Lift the hanger directly upwards and pull toward you to remove it from the ladder 3 Place top hooks of the hanger into the desired slot and lower straight down until lower hooks rest on the ladder 4 Relock shelf by pushing the slide mechanism away from you...

Page 20: ...ng the humidity inside the crisper Leafy vegetables keep best when stored with the Humidity Control set on Higher Humidity Fresh fruits keep best when stored with the Humidity Control set on Lower Humidity Adjusting Crisper Humidity select models Higher Humidity Lower Humidity Humidity Control Special item mat select models The innovative design of the special item mat allows you to store four bot...

Page 21: ...time it then switches to the snacks setting to store the thawed food Perfect TempTM Drawer select models To operate 1 To turn on and off press the drawer s On Off button The numeric display will show a temperature between 28 F and 42 F when on and OFF when off 2 Press F C if you prefer to display Fahrenheit F or Celsius C 3 Press either the up or down v scroll buttons to illuminate the desired ite...

Page 22: ...Lower the bin onto supports until locked in place Adjustable Door Bin Accessories varies by model Tilt can bins The can bins allow you to efficiently and securely store up to eight 12 ounce canned beverages Tilt Can Bin Freezer Features varies by model To Remove Upper Basket 1 Remove all items from basket 2 Remove basket by pulling basket out to its full extension and lift out To reinstall upper b...

Page 23: ...s that need a softer texture in order to easily serve items such as ice cream Dividers Removal Lift up on the front of the middle divider and pull out Squeeze handle and lift up in the center of the divider to move it side to side The divider cannot be removed Wire Middle Basket Divider Lower Basket Divider Retainers Stabilizer Bar Plastic Lower Basket Divider Lower Basket Divider Location of bask...

Page 24: ...ly purchased food designated for the freezer will be preserved as quickly as possible Storing Food and Saving Energy Activating fast freeze also will help your freezer more efficiently maintain the selected temperature after placing new purchases with pre existing frozen foods Avoid adding too much warm food to the freezer at one time This overloads the freezer slows the rate of freezing and can r...

Page 25: ... may occur D Automatic ice maker When ice has been produced you will hear ice cubes falling into the ice bin Water valve activation may create sounds from its operation E Electronic control automatic defrost control These parts can produce a snapping or clicking sound when turning the cooling system on and off F Condenser fan You may hear air being forced through the condenser G Compressor Modern ...

Page 26: ...e change the filter before reinstalling the refrigerator It is not necessary to turn the water supply off to change the filter Be ready to wipe up any small amounts of water released during the filter replacement 1 Push the filter release button above the cartridge to disconnect it 2 Slide the old water filter cartridge straight out of the housing and discard it 3 Unpack the new filter cartridge a...

Page 27: ...4 To close the air filter door push the top and bottom to lock the door closed 5 Press and hold the Air Filter Reset button on the control panel for three seconds When the display changes from Replace to Good the status has been reset 6 The Air Filter Reset will turn itself off after a few seconds Changing the Water and Air Filters 4 Push firmly until the cartridge snaps into place you should hear...

Page 28: ... to turn off cooling power to lights and other electrical components will continue until you unplug the power cord from the wall outlet Care and Cleaning Protecting your investment Keeping your refrigerator clean maintains its appearance and prevents odor build up Wipe up any spills immediately and clean the freezer and fresh food compartments at least twice a year Remove adhesive labels by hand D...

Page 29: ...el cleaners Never use CHLORIDE or cleaners with bleach to clean stainless steel Clean stainless steel front and handles with non abrasive soapy water and a dishcloth Rinse with clean water and a soft cloth Use a non abrasive stainless steel cleaner These cleaners can be purchased at most home improvement or major department stores Always follow manufacturer s instruction Do not use household clean...

Page 30: ... cover with one hand and pull the connector with the other hand while pressing the connector latch 4 Replace LED light and snap in place assuring the light is facing in toward the unit inside fresh food and freezer or facing outward on bottom of fresh food doors Ordering Replacement LED Lights Order new LEDs by calling 877 808 4195 online at www electroluxappliances com or through the dealer where...

Page 31: ...Ice maker is producing less ice than you expect The water filter may be clogged with foreign material The water supply line is kinked Saddle valve on cold water pipe is clogged or restricted by foreign material Freezer control is set too warm The freezer ice maker will produce approximately 2 5 pounds of ice every 24 hours depending on usage conditions If the filter is six months old or older it s...

Page 32: ...om closing Ensure floor is level and solid and can adequately support the refrigerator Contact a carpenter to correct a sagging or sloping floor Check for ice or food items blocking drawer Drawers are difficult to move Food is touching shelf on top of drawer Drawer is overloaded Keep less food in drawer Remove or redistribute food Refrigerator Operations Compressor does not run Cooling system is t...

Page 33: ...r in order to maintain desired temperatures It is normal for the compressor to run for long periods of time Digital temperature displays are flashing Electronic control system has detected a performance problem Call your Electrolux service representative who can interpret any messages or number codes flashing on the digital displays Temperatures Are Too Cold Freezer temperature too cold Refrigerat...

Page 34: ...htly open Door is opened too often or too long Open containers The rate of frost buildup and internal sweating increases See Problem section Opening Closing of Doors Drawers Open door less often to allow internal temperature to stabilize Keep containers covered Water collects on bottom side of drawer cover Vegetables contain and give off moisture Moisture on the bottom side of the cover is not unu...

Page 35: ...3 Damages to the finish of appliance or home incurred during transportation or installation including but not limited to floors cabinets walls etc 14 Damages caused by services performed by unauthorized service companies use of parts other than genuine Electrolux parts or parts obtained from persons other than authorized service companies or external causes such as abuse misuse inadequate power su...

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