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13

TROUBLESHOOTING

If you tried the above solutions and cannot repair the 
problem, speak to your dealer or the customer service 
centre. Give the data from the rating plate and an error 
message that comes on.

make sure you operated the appliance correctly. If not the 
servicing by a customer service technician or dealer will 
not be free of charge, also during the warranty period. The 
instructions about the customer service and conditions of 
guarantee are in the guarantee booklet.

The sensor fields become hot.

The cookware is too large or you put it 
too near to the controls.

Put large cookware on the rear cooking zones 
if necessary.

There is no signal when you 
touch the panel sensor fields.

The signals are deactivated.

Activate the signals 
(refer to “OffSound control”).

 comes on

 The automatic switch-off operates. 

Deactivate the appliance and activate it again.

 comes on

The Child Safety Device or the Lock 
function operates.

Refer to the chapter “Operating instructions”.

 comes on

•   No cookware on the cooking zone. 
•   Incorrect cookware.  
•   The diameter of the bottom of the 

cookware is too small for the cooking 
zone. 

•  The cookware do not cover the cross.

Put cookware on the cooking zone.
Use the correct cookware.
Use larger diameter cookware. 
 

Cover the cross fully.

 and number comes on

There is an error in the appliance. 

Disconnect the appliance from the electrical 
supply for some time. Disconnect the fuse 
from the electrical system of the house. 
Connect it again. If   comes on again, speak 
to the after sales service.

 comes on

There is an error in the appliance, 
because either the cookware boils dry 
or you’ve used incorrect cookware. 
Overheating protection for cooking zone 
operates. The automatic switch-off 
operates.

Deactivate the appliance. Remove the hot 
cookware. After approximately 30 seconds, 
activate the cooking zone again. If the 
cookware was the problem, the error message 
goes out of the display, but the residual heat 
indicator can stay. Let the cookware become 
sufficiently cool and refer to “Cookware for 
the induction cooking zone” to see if your 
cookware is compatible with the appliance.

Summary of Contents for EHI645BA

Page 1: ...User manual Induction Hob EHI965BA ...

Page 2: ...This appliance is intended to be used in household and similar applications such as Staff kitchen areas in shops offices and other working environments Farm houses By clients in hotels motels and other residential type environments Bed and breakfast type environments BEFORE YOU CALL Please ensure you read the instruction manual fully before you call for service or a full service fee could be appli...

Page 3: ... window This prevents hot cookware to fall from the appliance when the door or the window is opened If the appliance is installed above drawers make sure that the space between the bottom of the appliance and the upper drawer is sufficient for air circulation Make sure that the ventilation space of 5mm between the worktop and the front of the below unit is free The warranty does not cover damages ...

Page 4: ...e products in near or on the appliance Do not try to extinguish a fire with water Disconnect the appliance and cover the flame with a lid or a fire blanket Warning Risk of damage to the appliance The glass ceramic can be damaged by objects falling onto it The edge of the glass ceramic can be damaged by being knocked by the cookware Cookware made of cast iron cast aluminium or with damaged bottoms ...

Page 5: ...ime 7 The timer display To show the time in minutes 8 To show that the Count Up operates 1 to 59 minutes 9 To show that the Count Down Timer operates 1 to 99 minutes or the Minute Minder operates 10 To show for which of the cooking zones you set the heat setting 11 To show that the cookware is incorrect the diameter of the bottom of the cookware is to small or there is no cookware on the cooking z...

Page 6: ...residual heat Lock The child safety function operates Not correct cookware or too small or no cookware on the cooking zone The automatic switch off function operates Heat setting displays OptiHeat control 3 step residual heat indicator Warning Risk of burns from residual heat OptiHeat Control shows the level of the residual heat The induction cooking zones make the heat necessary for cooking direc...

Page 7: ...After some time comes on and the appliance deactivates See the table below Automatic switch off times Heat setting Stops after 6 hours 5 hours 4 hours 1 5 hours The heat setting Touch the control bar at the heat setting Change to the left or the right if it is necessary Do not release before you have a correct heat setting The display shows the heat setting Connect function Important Use the Conne...

Page 8: ...s on All cooking zones operate for 9 minutes If the cooking zones stay empty the symbol comes on After 9 minutes an acoustic signal sounds and the empty cooking zones are set to To resume this function Touch to put or move cookware on the deactivated pair of cooking zones To deactivate this function Touch to deactivate the Chef function for the cooking zones you chose and keep the last heat settin...

Page 9: ...te this function touch The heat setting that you set before comes on Lock When the cooking zones operate you can lock the control panel but not It prevents an accidental change of the heat setting First set the heat setting To start this function touch The symbol comes on for 4 seconds The Timer stays on To stop this function touch The heat setting that you set before comes on When you stop the ap...

Page 10: ...rack noise cookware is made of different materials Sandwich construction whistle sound you use one or more cooking zones with high power levels and the cookware is made of different materials Sandwich construction humming you use high power levels clicking electric switching occurs hissing buzzing the fan operates The noises are normal and do not refer to any defects If unfamiliar with induction u...

Page 11: ... dishes part way through 8 13 5 7 Steam vegetables fish meat 20 45 min Add some tablespoons of liquid 13 18 7 9 Steam potatoes 20 60 min Use max 1 4 L water for 750 g of potatoes 18 25 7 9 Cook larger quantities of food stews and soups 60 150 min Up to 3 L liquid plus ingredients 18 25 9 12 Gentle fry escalope veal cordon bleu cutlets rissoles sausages liver roux eggs pancakes doughnuts as necessa...

Page 12: ... glass surface Spillovers of liquid with high sugar content These types of spills must be removed immediately with a special scraper for the glass If not permanent damage to the cooktop glass can occur which is not covered under warranty You cannot activate the appliance or operate it Activate the appliance again and set the heat setting in less than 10 seconds You touched 2 or more sensor fields ...

Page 13: ...er Operating instructions comes on No cookware on the cooking zone Incorrect cookware The diameter of the bottom of the cookware is too small for the cooking zone The cookware do not cover the cross Put cookware on the cooking zone Use the correct cookware Use larger diameter cookware Cover the cross fully and number comes on There is an error in the appliance Disconnect the appliance from the ele...

Page 14: ...umber Built in appliances Only use the built in appliances after you assemble the appliance into correct built in units and work surfaces that align to the standards Connection cable The appliance is supplied with the connection cable Replace the damaged mains cable with a special cable type H05BB F Tmax 90 C or higher Speak to your local Service Centre min 38mm min 5mm min 12mm min 5mm R 5mm min ...

Page 15: ...m the data in the table It changes with the material and dimensions of the cookware If you use a protection box an additional accessory1 the front airflow space of 5mm and protective floor directly below the appliance are not necessary You can not use the protection box if you install the appliance above an oven 1 The protection box accessory may not be available in some countries Please contact y...

Page 16: ...16 Notes ...

Page 17: ...17 Notes ...

Page 18: ...18 Notes ...

Page 19: ...ncorrect power supply v incomplete or improper installation vi incorrect improper or inappropriate operation vii insect or vermin infestation viii failure to comply with any additional instructions supplied with the Appliance b the Appliance is modified without authority from Electrolux in writing c the Appliance s serial number or warranty seal has been removed or defaced d the Appliance was serv...

Page 20: ...his kind of thoughtful care means innovating with insight Not design for design s sake but design for the user s sake For us thoughtful design means making appliances easier to use and tasks more enjoyable to perform freeing our customers to experience that ultimate 21st century luxury ease of mind Our aim is to make this ease of mind more available to more people in more parts of their everyday l...

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