9
Technical assistance service
You are welcome to telephone our technical assistance service (see list of technical assistance centres)
whenever you need information or in the unlikely event of a fault.
For service in Australia call 1300 650 020.
When calling, please be ready to specify:
1.
The model code number
2.
The serial number (E-Nr.)
3.
The manufacturing number (F-Nr.)
This information is shown on the registration plate inside the unit behind the grease filter.
We reserve the right to change specifications and colours as a result of our policy of continuing technological
development.
Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare parts, contact your local
Service Force Centre by telephoning:
08705 929 929
Your call will be automatically routed to the Service Centre covering your post code area. For the address of
your local Service Force Centre and further information about Service Force, please visit the website at
www.serviceforce.co.uk
Please ensure that you have read the section What to do if.... as the engineer will make a charge if the fault is
not a mechanical or electrical breakdown even the appliance is under warranty.
Please note that proof of
purchase is required for in-guarantee service calls.
Help us to help you
Please determine your type of enquiry before writing or telephoning.
When you contact us we need to know:
Your name
Clear and concise details of the fault
Address and post code
Name and model of the appliance*
Telephone number
E number*
Serial number*
* This information can be found on the rating plate, which can be seen when the grease filters are removed.
If you require Customer Service in the Republic of Ireland please contact us at the address below:
Electrolux
Electrolux Group (Ire) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Tel: + 353 (0) 1 4090751
Email: [email protected]
CUSTOMER CARE DEPARTMENT
For general enquiries concerning your AEG appliance or for further information on ELECTROLUX products,
please contact our Customer Care Department by letter or telephone at the address below or visit our website at
www.electrolux.co.uk
Customer Care Department
Electrolux
55-77 High Street
Slough, Berkshire
SL1 1DZ
08705 950950 (*)
* calls to this number may be recorded for training purposes.
