Service
51
SERVICE
In the “What to do, if …” section a number of malfunctions are listed
that you can rectify yourself. In the event of a malfunction, look there
first.
Is it a technical malfunction?
Then please contact your customer service centre. (You will find
addresses and telephone numbers in the "Customer Service Centres"
list.)
Always take the time to prepare yourself for the call. By this means you
will make diagnosis of the problem easier and also make it easier to
decide if a customer service visit is necessary:
Please determine as accurately as
possible:
• How is the malfunction notice-
able ?
• Under what circumstances does
the malfunction occur?
Prior to the telephone call it is
imperative that you make a note of
the following appliance code num-
bers that are given on the rating
plate:
• PNC Code (9 digits),
• S-No Code (8 digits).
We recommend you to record the code numbers here so that you
always have them at hand:
PNC
. . .
. . .
. . .
S-No
. . . . . . . .
When will you be charged, also during the warranty period?
• when you could have rectified the malfunction with aid of the Table
of Malfunctions (see “What to do, if ...” section),
• if the customer service engineer has to make several calls because he
was not given important information prior to his visit, and therefore,
e.g., had to fetch replacement parts. You can avoid multiple calls if
you prepare yourself well for the telephone call, as described above.
Summary of Contents for COMPETENCE E 1000
Page 1: ...COMPETENCE E 1000 The Electric Built In Oven Operating Instructions ...
Page 35: ...Regulations Standards Directives 35 Installation ...
Page 36: ...Regulations Standards Directives 36 Unpacking the Appliance Important Information ...
Page 37: ...Regulations Standards Directives 37 Combination only with ...
Page 38: ...Regulations Standards Directives 38 Preparing the Kitchen Units ...
Page 39: ...Regulations Standards Directives 39 Softline hob Cut out only as per template ...
Page 40: ...Regulations Standards Directives 40 ...
Page 41: ...Regulations Standards Directives 41 ...
Page 42: ...Regulations Standards Directives 42 Fitting ô alternatively ô ...
Page 43: ...Regulations Standards Directives 43 Special accessories E Nr 611 898 716 ...
Page 44: ...Regulations Standards Directives 44 ...
Page 45: ...Regulations Standards Directives 45 ...
Page 46: ...Regulations Standards Directives 46 Electrical Connection ...
Page 47: ...Regulations Standards Directives 47 Fixing ...
Page 48: ...Regulations Standards Directives 48 ...
Page 49: ...49 ...
Page 50: ...50 ...