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Kenmore Appliance Warranty

One Year Limited Warranty

When installed, operated and maintained according to 

all instructions supplied with the product, if this appliance 

fails due to a defect in material or workmanship within one 

year from the date of purchase, call 1-800-4-MY-HOME

®

 

to arrange for free repair.
If this appliance is used for other than private family pur-

poses, this warranty applies for only 90 days from the date 

of purchase.

This warranty covers only defects in material and work-

manship. Sears will NOT pay for:

1.  Expendable items that can wear out from normal use, 

including but not limited to 

fi

 lters, belts, light bulbs and 

bags.

2.  A service technician to instruct the user in correct 

product installation, operation or maintenance.

3.  A service technician to clean or maintain this product.
4.  Damage to or failure of this product if it is not installed, 

operated or maintained according to all instructions 

supplied with the product.

5.  Damage to or failure of this product resulting from 

accident, abuse, misuse or use for other than its 

intended purpose.

6.  Damage to or failure of this product caused by the use 

of detergents, cleaners, chemicals or utensils other than 

those recommended in all instructions supplied with the 

product.

7.  Damage to or failure of parts or systems resulting from 

unauthorized modi

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 cations made to this product.

Disclaimer of implied warranties; limitation of remedies

Customer’s sole and exclusive remedy under this limited 

warranty shall be product repair as provided herein. Im-

plied warranties, including warranties of merchantability 

or 

fi

 tness for a particular purpose, are limited to one year 

or the shortest period allowed by law. Sears shall not be 

liable for incidental or consequential damages. Some states 

and provinces do not allow the exclusion or limitation of 

incidental or consequential damages, or limitations on the 

duration of implied warranties of merchantability or 

fi

 tness, 

so these exclusions or limitations may not apply to you.

This warranty applies only while this appliance is used in 

the United States and Canada.

This warranty gives you speci

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 c legal rights, and you may 

also have other rights which vary from state to state.

Sears Brands Management Corporation, Ho

 man Estates, 

IL 60179
Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3

Master Protection Agreements

Congratulations on making a smart purchase. Your new 

Kenmore

®

 product is designed and manufactured for years 

of dependable operation. But like all products, it may re-

quire preventive maintenance or repair from time to time. 

That’s when having a Master Protection Agreement can 

save you money and aggravation.

The Master Protection Agreement also helps extend the life 

of your new product. Here’s what the Agreement* includes:

•  Parts and labor needed to help keep products 

operating properly under normal use, not just defects. 

Our coverage goes well beyond the product warranty. 

No deductibles, no functional failure excluded from 

coverage – real protection.

•  Expert service by a force of more than 10,000 

authorized Sears service technicians, which means 

someone you can trust will be working on your product.

•  Unlimited service calls and nationwide service, as often 

as you want us, whenever you want us.

•  “No-lemon” guarantee – replacement of your covered 

product if four or more product failures occur within 

twelve months.

•  Product replacement if your covered product can not be 

fi

 xed.

•  Annual Preventive Maintenance Check at your request – 

no extra charge.

•  Fast help by phone – we call it Rapid Resolution – 

phone support from a Sears representative on all 

products. Think of us as a “talking owner’s manual”.

•  Power surge protection against electrical damage due 

to power 

fl

 uctuations.

•  $250 Food Loss Protection annually for any food 

spoilage that is the result of mechanical failure of any 

covered refrigerator or freezer.

•  Rental reimbursement if repair of your covered product 

takes longer than promised.

•  10% discount o

  the regular price of any non-covered 

repair service and related installed parts.

Once you purchase the Agreement, a simple phone call is 

all that it takes for you to schedule service. You can call 

anytime day or night, or schedule a service appointment 

online.
The Master Protection Agreement is a risk free purchase. 

If you cancel for any reason during the product warranty 

period, we will provide a full refund. Or, a prorated refund 

anytime after the product warranty period expires. Pur-

chase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and ad-

ditional information in the U.S.A. call 1-800-827-6655.
* Coverage in Canada varies on some items. For full de-

tails call Sears Canada at 1-800-361-6665.

Sears Installation Service

For Sears professional installation of home appliances, ga-

rage door openers, water heaters, and other major home 

items, in the U.S.A. or Canada call 1-800-4-MY-HOME

®

.

Summary of Contents for 970L4802 Series

Page 1: ...utilisation et d entretien English Français Models Modèles 970L4802 P N 137499400 1110 Sears Brands Management Corporation Hoffman Estates IL 60179 U S A www kenmore com www sears com Sears Canada Inc Toronto Ontario Canada M5B 2C3 www sears ca Color number le numéro de couleur TM ...

Page 2: ...s Important Safety Instructions DANGER DANGER indicates an imminently hazardous situation which if not avoided will result in death or serious injury WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injury CAUTION CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury IMPORTANT...

Page 3: ... s reference Refer to INSTALLA TION INSTRUCTIONS for detailed grounding proce dures If the washer is moved to a new location have it checked and reinstalled by a qualified service person To prevent personal injury or damage to the washer the electrical power cord of the washer must be plugged into a properly grounded and polarized 3 prong outlet The third grounding prong must never be removed Neve...

Page 4: ...eements Congratulations on making a smart purchase Your new Kenmore product is designed and manufactured for years of dependable operation But like all products it may re quire preventive maintenance or repair from time to time That s when having a Master Protection Agreement can save you money and aggravation The Master Protection Agreement also helps extend the life of your new product Here s wh...

Page 5: ...ct meets the ENERGY STAR guidelines for energy efficiency Control Lock Door Latch with Safety Lock Cycle Selector Laundry Product Dispenser Drawer Cascading Wash Vanes Stainless Steel Wash Drum Adjustable Leveling Legs LED Display Door Striker Vent Latch Inner glass with small ar ticle redistribution ramp ...

Page 6: ...mbling 2 rinses and a final spin Extra Rinse and Stain Treat are available with this cycle Cycle Selection Follow the fabric care label instructions on items to be washed For best results Normal Use this load for cotton linen towels shirts sheets den ims and mixed loads Casual Use this cycle for cottons and blends with a permanent press or no iron finish Delicates Use this cycle for lightly soiled...

Page 7: ...ves energy and reduces wrinkling To protect your fabrics not all temperatures are available with every cycle The indicator will not light if the setting is not available with that cycle The temperature selected for the cycle will be remembered and recalled each time that cycle is selected in the future To return to factory settings press the START PAUSE and Select buttons at the same time and hold...

Page 8: ... desired option Then while it is blinking press Select The indicator will light when the option has been selected It will no longer be lighted when the option has been removed Not all options are available on every model or are com patible with every cycle The indicator will not light if the option is not available with that cycle The options selected for the cycle will be remembered and recalled ...

Page 9: ...rmal Casual Delicates Rinse Spin Auto Temp Hot 9 9 Warm 9 9 9 9 Cool 9 9 9 9 Cold 9 9 9 9 Cold Clean 9 9 9 9 9 Spin Speed Extra High 9 9 9 High 9 9 9 9 Medium 9 9 9 9 9 Low 9 9 9 9 9 No Spin 9 9 9 9 Soil Level Heavy 9 9 Normal 9 9 9 9 Light 9 9 9 Options Chime 9 9 9 9 9 Stain Treat 9 9 9 9 Extended Spin 9 Extra Rinse 9 9 9 9 9 Delay Start 9 9 9 9 9 9 Available selections Cycle defaults ...

Page 10: ...isplayed when the cycle is selected The time may increase if water pressure is low oversudsing occurs or the load becomes unbalanced The estimated remaining cycle time is displayed during the cycle The following indicators may be lighted during the cycle Door Lock Sensing Wash Touch Pause to Add a Garment Vent Latch Help prevent odor buildup and mildew between washes by utilizing your washer s ven...

Page 11: ...oks button buttons tie strings and sashes and remove non washable trims and ornaments Mend rips and tears to prevent further damage dur ing washing Turn knit items inside out to prevent pilling Place delicate and small items such as bras hosiery and baby socks in a mesh bag Combine large and small items in a load Load large items first Large items should not be more than half the total wash load W...

Page 12: ... and marked with this symbol Fill to the MIN line for small loads or the MAX line for large loads DO NOT fill above the maximum fill line Add color safe bleach with the detergent Liquid Fabric Softener If desired pour the recommended amount of liquid fabric softener into the chamber labeled FABRIC SOFTENER and marked with this symbol Fill to the MIN line for small loads or the MAX line for large l...

Page 13: ...AUSE and Select buttons at the same time and hold until the signal sounds If changes to the settings or options are attempted after the cycle starts you will hear several beeps when the buttons are pressed To change the settings or options press PAUSE make the new selections and press START again To change the cycle once the cycle has begun press Cancel select a new cycle and press START again Jus...

Page 14: ...n your home C DRAIN PUMP Your washer is equipped with a high velocity drain pump It is normal to hear humming and gurgling sounds as water is pumped from the washer Both of these sounds are normal and indicate that your pump is functioning correctly D HIGH SPEED MOTOR A powerful motor is used to drive the drum to high spin speeds to extract water from your load You will hear a sound associated wit...

Page 15: ...te or explode Never use highly flammable solvents such as gasoline inside the home Vapors can explode on contact with flames or sparks For Successful Stain Removal Treat stains promptly Determine the kind of stain then follow the recom mended treatment in the stain removal chart on the next page To pretreat stains use a prewash product liquid de tergent or a paste made from powder detergent and wa...

Page 16: ...thoroughly Wash using hottest water safe for fabric Ink Some inks may be impossible to remove Washing may set some inks Use prewash stain remover denatured alcohol or nonflammable dry cleaning fluid Mildew scorch Wash with chlorine bleach if safe for fabric Or soak in oxygen bleach and hot water before washing Badly mildewed fabrics may be permanently damaged Mud Brush off dry mud Pretreat or soak ...

Page 17: ...O REFRESH OR CLEAN INSIDE OF WASHER To clean and freshen the washer perform the Clean Washer cycle For best results use the Clean Washer cycle once a month To begin the cycle press and hold the Spin Speed and Options buttons simultaneously for 10 seconds until the display changes to CLn REMOVE ALL ITEMS FROM WASH DRUM before filling the detergent chamber with one 1 cup of liquid chlorine bleach OR...

Page 18: ...er Cleaning Dispenser Drawer Area Daily Preventive Maintenance Other Inside Routine Cleaning Preventive Remove items from the washer as soon as the cycle ends Excess wrinkling color transfer and odors may develop in items left in the washer If there are no small children or pets present you may leave the door ajar when the washer is not in use Leave the dispenser drawer open slightly at the end of...

Page 19: ...ration due to the long term effects of this residue For especially contaminated areas visible inside the drum including the front rubber seal these areas might be more effectively cleaned by spraying a Bleach Cleaner on a scrub brush soft sponge or towel and scrubbing If odor is still left after bleach cycle s and bleach cleaner open the detergent drawer and pour one 1 pouch of TIDE WASHING MACHINE ...

Page 20: ...ts 2 Disconnect hoses from water supply and drain water from hoses 3 Plug electrical cord into a properly grounded electrical outlet 4 Add 1 gallon 3 8 L nontoxic recreational vehicle RV antifreeze to empty wash drum Close door 5 Select the Rinse Spin cycle and deselect Extra Rinse Press Start and let the washer drain for 1 minute to drain out all the water Not all of the RV antifreeze will be exp...

Page 21: ...t be mended Never pour chlorine bleach di rectly on fabric Check condition of items before washing See Operating Your Washer steps 2 and 5 Lint Incorrect sorting Tissues left in pocket Overloading the washer Not enough detergent Undissolved detergent has left a residue resembling lint Static cling is attracting lint Load washed too long Reduce load size Rewash using correct water temperature water...

Page 22: ...oad immediately upon cycle completion Run dehumidifier in laundry room Avoid overfilling detergent and fabric softener compartments of dispenser Dry the inside of washer and gas ket after every run Residue stains buildup mold or mildew stains in dispenser drawer Moisture in the washer Use of non HE detergent Overdosing detergent Remove dispenser drawer and wipe dispenser and inserts with combinati...

Page 23: ...t been removed during installation See INSTALLATION INSTRUCTIONS for removing shipping bolts and foam block Wash load unevenly distributed in drum Stop washer and rearrange wash load OPERATING Washer does not start Electrical power cord may not be plugged in or connection may be loose Make sure plug fits tightly in wall outlet House fuse blown circuit breaker tripped or a power outage has oc curre...

Page 24: ...a distance from washer Measure hot water temperature at nearby faucet with candy or meat thermometer Water tempera ture should be at least 120 F 49 C Adjust water heater as necessary Hot water is being used elsewhere in the house Avoid using hot water elsewhere before or during washer use There may not be enough hot water available for proper cleaning If problem persists your hot water system may ...

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