Anomaly
Description
Instructions to User
12:1
Machine indicates that Inlet air over heat protection
has cut out
Switch off power to the machine and contact authorized service
12:2
Machine indicates that Outlet air over heat protection
has cut out
Push the control knob to restart the program
12:8
(for condense
models)
Machine indicates that condense water tank has
not been drained within set time
1. Turn the machine off and on again. Condensate pump will start
2. If water is coming out of the condensate drain hose, it might be
partly blocked. Contact authorized service
3. If the pump is running and no water coming out the drain is
blocked. Contact authorized service
12:11 (for models
with RMC system)
Machine indicates garment is not dry within max drying
time (RMC)
1. Check that the dryer is not overloaded
2. Open the door to reset the error message
12:12 (for models
with RMC)
Machine indicates garment is not dry within max drying
time (AUTOSTOP)
1. Check that the dryer is not overloaded
2. Check that the garments are not loaded too wet after extraction)
3. Open the door to reset the error message
12:13 (for models
with RMC)
Machine indicates garment is not dry within max drying
time (TIME)
Open the door to reset error message
12:14
(for gas models)
Machine indicates flame sensor is not detecting gas
flame within set time
Reset the error message by a short push on the control knob
Check the gas supply
12:15
Machine indicates vacuum switch is not activated
within set time
Check that machine is not overloaded
Check that Doors are closed and seals are in good order
Press the control knob to clear error message and restart program
12:18
Machine indicates vacuum switch has deactivated
several times during program run
Redistribute the load in the drum
Press control knob to clear message and restart the program
12:19 (Heat Pump
models)
Machine indicates blocked air flow in heat pump unit
Clean lint filter
Press control knob to clear message and restart the program
12:253
Machine indicates that Jumper 1 is missing
Press control knob to clear message and restart the program
17:20 (Heat Pump
models)
Machine indicates critical error in heat pump unit
Switch off power to the machine for 5 minutes and then on again
Try to start a new program
17:21 (Heat Pump
models)
Machine indicates internal error in heat pump unit
Switch off power to the machine for 5 minutes and then on again
Try to start a new program after HP initializing has finished
20:1
Machine indicates drum motor is overheated
Wait 30 minutes to allow the motor to cool down
Press the control knob to clear error message
30:1
Machine indicates fan motor overheated
Wait 30 minutes to allow the motor to cool down
Press the control knob to clear error message
Essentia
