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DVD TROUBLESHOOTING
Symptom
What to Check...
No picture or sound
• Ensure the power button is on
• Ensure the power outlet is operational
• Ensure the power cord is not damaged
• Ensure the power plug is connected firmly to the outlet
Picture but no sound
• Ensure you have set the player’s AUDIO settings correctly
• Ensure the unit is not on MUTE
Poor picture or sound
• Ensure you have set the player’s AUDIO settings correctly
• Ensure the disc is not scratched or stained
“Bad Disc“ displayed
• Ensure the disc is not warped, damaged or deformed
• Ensure the disc is not badly stained or dirty
• Ensure the disc format is compatible with the player
• Please check whether you have tried to play a software CD. If so, please
restart the player
Remote not working
• Make sure the main unit’s power is ON
• Ensure the remote batteries are not dead
• Point the remote control directly at the player’s IR sensor
• Remove any obstacles between the remote and the IR sensor
Unit not working
• Turn off the power, and then turn it on again
“No Disc” displayed
• Ensure you have put the disc in the tray properly
• Ensure the disc is not upside down
• Ensure the disc is not distorted, stained or scratched
DVD OPERATION - TV/DVD COMBO MODELS ONLY
Summary of Contents for 19
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