Electro-Sensors SG1000D User Manual Download Page 3

Valid Calibration (cont.)

•  If the valve is moved to a position that is slightly beyond 

(outside of) the fully-open (100% open) calibrated position, 

then the output signal remains at 20 mA.  This is known 

as 100% ‘run-out’, and it holds to a certain point.  If the 

encoder is turned far enough beyond the fully-open calibrated 

position, then the encoder “wraps-around” and the output 

signal jumps to the fully-closed value of 4 mA.

•  For a properly calibrated SG1000D, the direction of 

calibration (CW or CCW), and the encoder values for the 

fully-closed and fully-open valve positions are all stored in 

the SG1000D’s EEPROM memory.  

Note:

 Since a properly calibrated SG1000D can never enter the 

calibration mode again by itself after the calibration mode 

is exited, the direction switch SW1 and the calibration 

switch SW2 are ignored (during normal operating mode).  

This means that for a properly calibrated SG1000D the 

calibration results are protected until the user wants to 

purposefully enter calibration mode again.  

 

If re-calibration is needed, see the section below titled 

How to clear-out the existing calibration and 

reprogram the SG1000D.”

Invalid Calibration (Error condition behavior)

Assuming the user followed the calibration process 

incorrectly

the SG1000D behaves as follows:

•  The output signal remains at a constant 12 mA after the 

calibration mode is automatically exited.

An “invalid calibration” is most likely due to one of the 

following errors:

-  If the user did not move the valve (or moved it but less 

than a 15º turn of the encoder shaft) between teaching the 

SG1000D the fully-closed and fully-open positions, then 

the closed and open positions have the same (or nearly the 

same) encoder count.

-  The user “double-pressed” SW2 during power-up or while 

teaching the SG1000D the fully-closed position. 

Power-ups; calibration vs. normal operating mode

•  An SG1000D that is un-calibrated (or if the calibration 

attempt was invalid) automatically powers-up in the 

calibration mode, the next time power is applied.

•  A properly calibrated SG1000D powers-up in the normal 

operating mode, when power is applied.

•  If the user accesses calibration mode via the “power-up” 

method then any previous calibration is immediately cleared.

•  If the user accesses calibration mode via the “on-the-fly” 

method, then any previous calibration is retained until the 

new calibration points have been acquired.  (This allows 

the user the option to bail out of calibration mode before 

completing the new calibration by simply removing the 

+24Vdc power.  In this case of intended power interruption, 

the EEPROM never gets called to save any new calibration, 

thus the old calibration is retained).

Troubleshooting Hints

As an aid to troubleshooting, see figure 3 on how to connect an 

ammeter to directly measure the 4-20mA output signal.

1)  If your SG1000D outputs a 4 mA to 20 mA signal, but 

not at the valve positions expected, then double-check the 

following:

A)  Before you performed the calibration procedure, did you 

set the direction switch SW1 to the proper position (CW 

or CCW) before entering calibration mode?

B)  As your valve moves from fully-closed to fully-open, 

does the SG1000D’s encoder shaft turn more than 359º, 

or less than a 15º turn?  If so, then the SG1000D will not 

work in your application.

C)  Is your SG1000D terminal TB1 wiring correct? 

 

•  Power supply (+24Vdc) terminal red wire is TB1-1.

 

•   4-20mA signal clear wire is TB1-2. 

 

•  Power supply (-) terminal black wire is TB1-3.

D)  Assuming conditions (A), (B), and (C) are proper, and 

your SG1000D still seems to behave improperly, then try 

re-calibrating again, paying close attention to the eight 

calibration steps.

2)  If you have gone through troubleshooting hints (1A), (1B), 

(1C), and (1D), and if your SG1000D seems to otherwise 

respond properly, from fully-closed to fully-open, with 

the only exception being that strange values other than 4 

mA and 20 mA are output for the fully-closed/fully-open 

positions (e.g., 3 mA at one-end and 23 mA at the other-

end), then possibly the R7 and R8 factory potentiometer 

settings have been tampered with.  See Figure 4 for 

location of these pots.  

 

Evidence of R7 and R8 tampering is most easily seen 

when in the calibration mode.  When R7 and R8 are at 

their factory-settings, the output signal is 12 mA during 

calibration mode.  (Recall that the output signal remains 

at 12 mA until the calibration process is completed).  If 

during calibration mode the output signal is not 12 mA, 

then most likely the R7 and R8 factory-settings have been 

tampered with. 

 

If

 you feel confident that you have followed the calibration 

procedure properly (perhaps have done it several times 

over), and followed the troubleshooting hints in (1A), 

(1B),(1C), and (1D), 

AND

 you still see strange values 

other than 4 mA at one end and 20 mA at the other, 

then

 

you can attempt to restore R7 and R8 to the factory-settings 

by doing the following:  (This assumes you have already 

calibrated your SG1000D for the fully-closed and fully-

open valve positions).

A)  During normal operating mode, move the valve to your 

fully-closed calibrated position.  Adjust R7 until 4 mA 

is output from the signal line.

B)  During normal operating mode, move the valve to the 

fully-open calibrated position.  Adjust R8 until 20 mA 

is output from the signal line.

C)  You can now test and verify that your R7 and R8 are 

3-4

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990-002430 Revision F

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