background image

 

 

37 

TROUBLESHOOTING AND SELF DIAGNOSIS                                                                    

 

 

 

MALFUNCTION  POSSIBLE CAUSE 

The appliance 
does not 
operate 

Power failure 
Damaged indoor/outdoor unit fan motor 
Faulty compressor thermomagnetic circuit breaker 
Faulty protective device or fuses 
Loose connections 
Self protection in adverse conditions 
Voltage higher / lower than the voltage range 
Active TIMER-ON function 
Damaged electronic control board 

Strange odour 

Air filter dirty 

Noise of running 
water 

Back flow of liquid in the refrigerant circulation 

A fine mist 
comes from 
the air outlet

 

This occurs when the air in the room becomes very cold, for example 
in the COOLING or DEHUMIDIFYING modes. 

A strange noise 
can be heard 

This noise is made by the expansion or contraction of the front panel 
due to variations in temperature and does not indicate a problem. 

Insufficient 
airflow, either 
hot or cold

 

Inappropriate temperature setting.

 

Air inlet or outlet of indoor or outdoor unit has been blocked.

 

Air filter is blocked.

 

Fan speed set at minimum.

 

Other sources of heat in the room.

 

No refrigerant.

 

The appliance 
does not 
respond to 
commands

 

Remote control is not near enough to indoor unit.

 

Battery in Remote controller may have been exhausted.. 
Obstacles between remote control and signal receiver in indoor unit. 

The display is 
off 

Active LED function 
Power failure

 

Remote cannot 
select heating 
mode. 

Remove the batteries from the remote and follow the guide for 
setting up the remote. 

Switch off the air conditioner immediately and cut off the power supply in the 
event of:

 

Strange noises during operation.

 

Faulty electronic control board

 

Faulty fuses or switches.

 

Spraying water or objects inside the appliance.

 

Overheated cables.

 

Very strong smells coming from the appliance.

 

Summary of Contents for iQool12

Page 1: ...ol18 iQool18B 18 000 BTU iQool24 iQool24B 24 000 BTU SMART WIFI CONTROLLED WALL MOUNTED INVERTER SPLIT AIR CONDITIONER WITH HEAT PUMP Thank you for choosing an electriQ Air Conditioner Please read thi...

Page 2: ...ECTING USING CF MODE QUICK CONNECTION 16 CONNECTING USING AP MODE ALTERNATIVE METHOD 17 USING THE TIMER FUNCTION 20 MORE SETTINGS 21 MAINTENANCE 22 END OF SEASON 23 START OF SEASON 23 REPLACING THE BA...

Page 3: ...itioner contains R32 which is a safe efficient refrigerant which has a lower environmental burden than traditional refrigerants The refrigerant used in this air conditioner is an environmentally frien...

Page 4: ...any variance between the manual and the product received the information provided on the product should be followed ENERGY SAVING AND UNIT SAFETY PROTECTION TIPS Do not cover or restrict the airflow f...

Page 5: ...lowing the cooled air back into the room The heat is moved to the compressor along with the gas A fan 8 draws air over the condenser and blows the warm air away 1 Evaporator 2 Filter 3 Evaporator Fan...

Page 6: ...ay 5 Signal receiver 6 Terminal block cover 7 Ionizer generator not applicable on all models 8 Deflectors 9 Emergency button 10 Indoor unit rating label 11 Airflow direction louver No Description 12 A...

Page 7: ...s to turn eco mode on or off In cooling mode eco mode slowly increases the desired temperature by 2oC In heating mode eco mode slowly decreases the desired temperature by 2o C 8 Mode Press to change b...

Page 8: ...eries are first inserted into the remote or following changing the batteries the remote must be set up for COOLING AND HEATING or COOLING ONLY When the batteries are inserted the cool and heat symbols...

Page 9: ...e best performance The operation logic is as below Ambient Temperature Operation Mode Auto Temperature 20 C Heating 23 C 20 C 26 C Dry 18 C 26 C Cool 23 C 3 Use the FAN button to set the fan speed TIM...

Page 10: ...previously set levels SWING 1 Press the SWING buttons to control the fan direction 2 The controls the horizontal air movement up down 3 The button is not activated on this model and the horizontal dir...

Page 11: ...at pump will degrade with lowering external temperatures Please note the performance will reduce when the outdoor temperature drops below 5 C CAPACITY The required cooling or heating capacity depends...

Page 12: ...ir conditioner requires a good signal during the setup process Your air conditioner is designed to be connected to a 2 4ghz network and the connection is set up using the TCL SMART LIFE app We would a...

Page 13: ...will need to be registered Click on the Register button to enter the registration screen The account can be created by using either the default option of an email address or alternatively by SMS mess...

Page 14: ...our new password in the box below Please note the password should be at least 6 characters and include letters and numbers Then press the confirm button to log in FORGOTTEN PASSWORD Should the passwor...

Page 15: ...onnection mode during setup CHANGING BETWEEN CONNECTION TYPES To change the unit between the two connection types quickly press the display button on the remote 6 times and wait approx 10 seconds unti...

Page 16: ...your Wifi router from the drop down list and enter the password Please note the password is case sensitive before pressing next The app will automatically upload the connection information to the air...

Page 17: ...isplayed 2 Press on the AP Mode button in the top right of the screen to change the app to AP mode connection 3 Select your Wifi router from the drop down list and enter the password Please note the p...

Page 18: ...itioner once the connection is completed a message will be displayed to confirm On this page there is the option to rename the air conditioner to something more relevant If the connection fails please...

Page 19: ...e desired temperature The tabs on the bottom of the screen should be used to change other settings Mode Allows the operating mode to be changed between Feel Heat Dry Cool and Fan Speed Allows the fan...

Page 20: ...e bottom of the screen If there is a timer already programmed that you would like to amend press and hold the timer which requires amendment OFF TIMER 1 Select Timer Off 2 Set the time the air conditi...

Page 21: ...the main screen the three dots in the top right hand corner give you access to the settings options for the app This a number of extra options for modifying the name of the air conditioner and removi...

Page 22: ...ry dirty it may be washed in lukewarm water with a very small amount of neutral detergent Rinse well and allow to dry completely not in direct sunlight or near a source of heat 3 Keep the front panel...

Page 23: ...led within the indoor unit and is clean Check that the condensation outlet drains properly and there is no dirt or organic blockage otherwise leakage may occur Install 2 AAA batteries in the remote co...

Page 24: ...local national legislation ordinances and standards Check the mains voltage and frequency This unit is only suitable for an earthed electrical supply connection voltage 230 V 50 Hz The information spe...

Page 25: ...utside of direct sunlight or strong winds which is not on a flood line and where noise and airflow does not cause interference or inconvenience Select a location where there are no obstructions to the...

Page 26: ...26 RECOMMENDED INSTALLATION SPACING DIAGRAM...

Page 27: ...it Level Number 14 7mm Masonry Drill Pencil and Chalk 1 5 inch number 10 screws Small Stepladder 7mm Wall Plugs Protective Glasses and Mask Pipe and Cable Detector 4 inch Plastic Ties 2 Inch Pipe Clip...

Page 28: ...rest of the holes and insert the wall plugs 8 Fix the backplate to the wall 9 Mark the hole centre and make sure the cutter will clear the backplate 10 Drill the hole at a slight downwards angle When...

Page 29: ...Insert the piping hole sleeve into the hole to prevent the connecting piping and wiring from been damaged when passing through the hole The piping can be lead out on the right left or directly behind...

Page 30: ...unit horizontally Use expansion bolts to fix the mounting supports on the wall Use bolts and nuts to fix the outdoor unit firmly on the supports and keep on the same level If the unit is installed on...

Page 31: ...vacuum pump to the charging valve by service hoses as shown 2 Open the valve of the low pressure side of manifold gauge then run the vacuum pump Vacuum the indoor unit and the connecting pipes until t...

Page 32: ...er added Total length of pipe run 5 meters x 25 g GAS LEAKAGE INSPECTION After the pipeline connection is done use a leakage inspection device to carefully check if there is any leakage at the joints...

Page 33: ...ake the packed soft pipes vertical before extending Please do not extend only one side of the packed soft pipes Please make use of semicircle pulley to keep the allowed bending angle Extreme bending c...

Page 34: ...replace the cover before operating the unit The appliance should be installed in accordance with national wiring regulations If the supply cord is damaged it must be replaced by the manufacturer its s...

Page 35: ...ease note The diagrams provided in the manual are for guidance only Due to continual product development the diagrams provided on the units themselves should be followed where any discrepancies are fo...

Page 36: ...36 iQool24 B...

Page 37: ...s in temperature and does not indicate a problem Insufficient airflow either hot or cold Inappropriate temperature setting Air inlet or outlet of indoor or outdoor unit has been blocked Air filter is...

Page 38: ...every 8 seconds Outdoor fan motor fault DC motor EA Run 11 flashes every 8 seconds Current sensor fault EE Run 12 flashes every 8 seconds EEPROM fault EP Run 13 flashes every 8 seconds Temp switch fau...

Page 39: ...tage lower voltage 3 Overcurrent 4 Exhaust over temperature protection 5 Outdoor coil over temperature protection 6 Drive fault and protection V1 VP1 7 Communication fault with indoor unit 8 Compresso...

Page 40: ...his indicates that the AC has been reset and the mobile device has lost contact with the AC Reconnect the device following the above instructions If this fails delete the AC from your devices list and...

Page 41: ...7 7 7 7 Min outdoor operating temperature oC 15 15 15 15 Thermostat off mode W 35 35 45 45 Standby mode W 2 2 2 5 2 5 Off mode W 0 0 0 0 Annual consumption kW 140 735 183 840 283 1575 366 1878 Copper...

Page 42: ...30oC Cooling 0oC 53oC Heating 0oC 30oC Cooling 0oC 53oC Heating 0oC 30oC Cooling 0oC 53oC Heating 0oC 30oC Due to continuous product development process specification may change These units contain a...

Page 43: ...labour only We recommend that you note the details of your purchase below and retain your original proof of purchase receipt with this manual Keep these documents safe in the event of a warranty clai...

Reviews: