
TROUBLESHOTING
n
o
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o
S
m
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b
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s
n
I
r
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w
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p
o
N
.
y
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p
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N
Distorted or no sound
•
Ensure the equipment is connected properly
•
Ensure that the input se
tti
ng for the TV and stereo system are
co
rrect.
•
Adjust the master volume to a suitable volume by pressing
V+/V-
button.
•
Check audio se
ttin
gs are
correct.
•
Check set isn’t muted
.
•
Unplug headphones
•
Check the antenna connec
ti
on
.
Remote control not working
•
Check the
batt
eries are installed with the correct polari
ti
es
.
•
Replace the b
att
eries with new, fully charged ones
.
•
Point directly at the remote sensor on the TV and try again
.
•
Operate at a distance of no more than 6m
.
•
Remove any obstacles between the remote control and the
sensor
.
Bu
tt
ons on the TV don’t do
anything
Disconnect the power plug and then reconnect it
.
(The unit may not
be opera
ti
ng properly due to lightning, sta
ti
c, or other factor
s.
)
Poor picture or no picture
•
Adjust the indoor aerial, use an ampl
ifi
ed aerial or external
digital antenn
a.
•
Have the DTV antenna checked or installed by a professional
installer
•
Move anything that may cause interferenc
e.
•
Retry Auto tuning the unit
.
•
Try another channel
.
Noise or other interference
Electronic equipment near the unit may be causing interferen
ce.
Relocate the unit or move the equipment
.
electriQ UK SUPPORT
Complete online support form on www
.
electriQ
.
co
.u
k/support
Service Line
:
0871 620 1057
O
ffi
ce hours
:
9AM - 5PM Monday to Friday
www.e
l
ectriQ.co.uk
Unit 2, The Nursery
Berristow Lane South Normanton
Derbyshire, DE55 2FX
34