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Troubleshooting Guide
This table is a guide to fault finding. The fault may be a simple fix. If you have any doubts phone your dealer.
Symptom
• Scooter does not move.
when power is switched on.
• Steering is loose or wobbly when driven.
• Vehicle behaves erratically when driven.
or judders or cuts out ?
• Short Range
To save the batteries, the scooter controller has a sleep mode, which is activated if the scooter is not used but left
switched on for some time. To reset, switch the scooter off and then on again.
Diagnostic Table
Your scooter controller provides diagnostic information by flashes. If there is no problem when you switch on, the
power lamp should come on. Should a fault be detected the light will flash as below:
Flashes of Power Indicator
Indicated Fault and Corrective Action
One Flash
Battery needs charging
Two or Three Flashes
Battery voltage incorrect - change battery
Four Flashes
Electrical overload - switch off, wait 5 minutes
Five Flashes
Brake fault or switched on when in freewheel
Six Flashes
Switched on when finger control pressed
More than 6 flashes
Errors detected - contact your dealer
If in doubt switch off and switch on – if this does not cure the fault contact your dealer.
Your dealer is
there to help you but they can only do this if you give them as much information as possible. Remember
correct information will get the problem fixed quicker and save you money. Phone the dealer and explain
exactly what the problem is, recounting as much detail as possible including the indicated faults.
Solution
• Batteries flat - check level.
• Is the charger connected? Has it fused?
• Has the battery cut-out operated?
• Is Freewheel engaged?
• Freewheel has been selected while power is on
Ensure freewheel is not selected; switch off and on
NB the power indicator may flash indicating that
freewheel has been selected..
• Check for tyre damage or punctures.
• Damaged steering - contact dealer.
• Loose seat - contact dealer.
• Possible electronic problems - contact dealer.
• Check tyres for damage.
• Check batteries are fully charging.
• Check vehicle moves easily in Freewheel
• Check handbrake adjustment
