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Troubleshooting

When the product appears to be malfunctioning

When the mouse pointer on the screen does not move, 

 

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or moves unstably, when the mouse is moved

 It is possible that the reflectivity of the surface on which this 
product is being used is not suitable for an laser mouse.

When using this product on a metallic surface such as a steel 
desk, radio wave outreach may be shortened. In such cases, 
move  the  receiver  unit  closer  to  the  mouse  until  mouse 
operation stabilises.

It is possible that the receiver unit is not connected correctly to 
the USB port. Disconnect the receiver unit from the USB port and 
reconnect it.

The receiver unit and the mouse body are too far apart or there 
is a possibility that the receiver unit is facing in a direction from 
which it cannot receive radio signals.

Approxi-
mately 10 m

Reciever unit

  Adjust  the  position  of  the 

receiver unit. The operable 
range of this product is the area 
within a circle with a radius of 
10 m from the receiver unit. 
Depending  on  the  usage 
environment, the mouse may 
not operate even when it is 
within approximately 10 m of 

  the receiver unit. In such cases, move the mouse closer to the 

receiver unit until operation stabilises.

Interference may occur if multiple units of this product are used 
together or if this product is used with other wireless devices. In 
this case, change the channel of other wireless devices.

  (Multiple units of this product have an automatic channel 

avoidance function.)

Operation becomes unstable when battery power is low. See 
"Installing·Replacing the Battery" on the reverse of this sheet, and 
replace the batteries as soon as possible.

The alkaline batteries supplied with this product are for 

 

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checking product operation. These batteries may discharge 
and drain during storing and shipping.

*  When not using the mouse, turn it off to save battery power.

Check that the remaining battery level indicator lamp is on.

  When the mouse is turned on, the remaining battery level 

indicator lamp  is illuminated in red for a certain period.

  If the lamp does not turn on, it is possible that the battery is flat. 

When the battery is low, the lamp flashes continuously.

Check that the power switch is correctly in the ON position.

  If the power switch is not slid all the way to the correct ON 

position, the mouse may not turn on.

It is possible that the standard Windows mouse driver did not 
install correctly and that this product is detected as an unknown 
device by Windows®. This product is usually detected as a USB 
human interface device. If it is detected as an unknown device, see 
"Removing an unknown device," and after removing the device 
from Device Manager, repeat "Step 2 - Installing the Receiver Unit" 
on the front of this sheet.

If you have installed drivers and settings utilities produced by the 
original manufacturer for a previous mouse, uninstall them first. 
This product may not operate correctly if a driver made by another 
company is installed. See the instruction manual that was supplied 
with your previous mouse for uninstall instructions.

It is possible that the driver is conflicting with another driver 
such  as  that  for  a  laptop  touch  pad. To  use  this  product 
correctly, you must delete the touch pad driver. However, if you 
delete this driver, you may not be able to use the touch pad or 
touch pad functions. Contact the PC manufacturer for more 
details.

The wheel moves, but the mouse cursor does not

 

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In certain applications that do not support the scrolling 
function, the mouse cursor will not move when you move the 
wheel.

Removing an unknown device

If the standard Windows mouse driver did not install correctly and 
this product is detected as an unknown device, remove the unknown 
device from Device Manager, and then  repeat "Step 2 - Installing the 
Receiver Unit" on the front of this sheet.

If  there  are  multiple  unknown  devices,  before 

 

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removing  a  device,  check  that  it  is  actually  this 
product. Disconnect the receiver unit and check 
which unknown device disappears. The device that 
disappears is this product.
If the unknown device does not disappear even after 

 

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you have deleted the driver following the instructions 
below, it is possible that there is something wrong 
with the PC. Contact the PC manufacturer.

With the receiver unit connected to the PC, follow the procedure below 
to remove the unknown device.
*  Be sure to log on using an administrator account when Windows starts 

up.

*  Screen display may differ depending on operating system, but the 

procedure remains the same.

  Display Device Manager.

Windows® 7 and Windows Vista®

 

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1

.  From the [Start] menu, right-click [Computer].

2

.  Click [Properties].

3

.  Click [Device Manager].

Windows® XP

 

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1

.  From the [Start] menu, right-click [My Computer].

2

.  Click [Properties].

3

.  Click the [Hardware] tab.

4

.  Click 

.

  The Device Manager window appears. Right-click the unknown device, 

and click [Uninstall].

  Click

.

  Disconnect the receiver unit and 

restart the PC

  Repeat the procedure from "Step 2 

- Installing the Receiver Unit" on the 
front of this sheet.

Basic specifications

Product name

Wireless Laser Mouse

Article No.

M-SN2DL Series

OS

Windows 7, Windows Vista (up to SP2),
Windows XP (SP2 to SP3)
Mac OS X (10.5 to 10.5.8, 10.6 to 10.6.4)

Resolution (dpi)

1600

Interface

USB

Radio frequency

2.4 GHz bandwidth

Radio wave method

DSSS modulation

Radio wave outreach

Non-magnetic substance (e.g. wooden desk): Approx. 
10 m
Magnetic substance (e.g. metal desk): Approx. 3 m
* Test values in the ELECOM environment

Mouse body dimensions 75(W) x 110 (D) x 38 (H) mm
Receiver unit dimensions 16 (W) x 19 (D) x 8 (H) mm
Operating temperature/
humidity

5 to 40°C, 90% RH max. (no condensation)

Storing temperature/
humidity

-10 to 60°C, 90% RH max. (no condensation)

Batteries

AAA alkaline battery, AAA manganese battery, AAA 
nickel hydride battery

Operating time

Measure of the operating time when an AAA alkaline 
battery is used
Continuous operating time: Approx. 71 hours
Continuous standby time: Approx. 95 days
Estimated serviceable time: Approx. 32 days
(when the PC is operated for eight hours a day 
and 25% of the PC operation is assigned to mouse 
operation)

Wireless Laser Mouse

M-SN2DL Series User's manual

2nd edition, November 20, 2009

ELECOM Co., Ltd.

This manual is copyright of ELECOM Co., Ltd.

 

Unauthorised copying and/or reproducing of all or part of 

 

this manual is prohibited.

The specifications and appearance of this product may be 

 

changed without prior notice for product improvement 
purposes.

ELECOM Co., Ltd. shall bear no responsibility for any and all 

 

affects resulting from the use of this product regardless of 
the above reasons.

Export or service transaction permission under the Foreign 

 

Exchange and Foreign Trade Control Law is required in 
order to export this product or parts of this product that 
constitute strategic materials or services.

Windows and the Windows logo are trademarks of the Microsoft 

 

group of companies.

Mac, Mac OS, and Macintosh are registered trademarks or 

 

trademarks of Apple Inc., in the United States

Company names, product names, and other names in this manual 

 

are generally trademarks or registered trademarks.

©2009 ELECOM Co., Ltd. All Rights Reserved. 

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Check USB ports

Check the USB port on your computer.

USB port

Any USB port may be used.

 

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This product can be connected to a USB hub. However, it 

 

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may not work depending on the power supply capability 
of the USB hub.

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2

 

Installing the Receiver Unit

  Activate the Macintosh.

Wait until Mac OS X has started up completely.

 

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   Insert the receiver unit into a USB port on your Macin-

tosh.

USB port

Receiver unit

Insert here.

Carefully check the orientation of the connector 

 

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and the place where you will connect the receiver 
unit.
If you feel strong resistance when inserting the 

 

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receiver unit, check that the shape and orientation 
of the connector is correct. Using excessive force 
may damage the connector and cause injury.
Do not touch the USB connector terminals.

 

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  The mouse driver is installed automatically.

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3

  Checking wheel operation

Check that the vertical and horizontal scrolling functions are 
working correctly in Safari.

  Click the Safari icon in the Dock.

Safari will launch.

If Safari is not in the Dock, double-click 
the Safari icon in the Applications folder.

  Display your favourite web site in Safari and change the 

size of the window so that the vertical and horizontal 
scrollbars appear.

*  The sample website used here is the ELECOM homepage.

Scrollbar

  Scroll the wheel back and forth.

The mouse is operating normally if the screen moves up 
and down as you scroll the wheel.

In applications that do not support scrolling, the 

 

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screen will not move when you scroll the wheel.

When using Mac OS X®

廢電池請回收

低功率電波輻射性電機管理辦法
第十二條
經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不
得擅自變更頻率、加大功率或變更原設計之特性及功能。
第十四條
低功率射頻電機之使用不得影響飛航安全及干擾合法通信;
經發現有干擾現象時,應立即停用,並改善至無干擾時方得繼續使用。
前項合法通信,指依電信規定作業之無線電通信。

低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設
備之干擾。

당해 무선설비는 운용 중 전파혼신 가능성이 있음 .

B 급 기기 ( 가정용 정보통신기기 ) 

이 기기는 가정용으로 전자파적합등록을 한 기기로서 

주거지역에서는 물론 모든 지역에서 사용할 수 있습니다 . 

ELECOM CO., LTD.

1-1 Fushimi-machi 4-Chome Chuoku, Osaka Japan 541-8765

宜麗客(上海)貿易有限公司
上海市徐匯区肇嘉浜路1065甲号飛雕国際大厦704号
電話 : 86-21-33680011
FAX : 86-21-64271706
URL : http://www.elecom-china.com/

ELECOM (SHANGHAI) TRADING CO. , LTD.
Rm 704 , Feidiao International Bldg , 1065 ZhaoJiaBang Rd , Shanghai , 
China 200030
TEL : 86-21-33680011
FAX : 86-21-64271706
URL : http://www.elecom-china.com/
Elecom Korea Co., Ltd.
5F Suam Bldg. 1358-17, Seocho2-dong, Seocho-gu, Seoul 137-862, 
Korea
TEL : 1588-9514
FAX : (02)3472-5533
URL : www.elecom.co.kr

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